METROPCS

Shopped here a couple days before Christmas for three new phones. The phones were fine, but the service here was not. The guy, Eddy, sold me the phones and cases for each. He told me I could get a tablet for $12 keep my old phone on for $5 a month. He didn't say anything about a plan for the tablet, so I just thought I was paying the $12. He put the screen protectors on by wiping the new screens with his t-shirt instead of the wipes. Then, when I got home, there was no receipt in my bag to itemize my charges. I checked my account online, and I was being charged $15 each for plans for the old phone and tablet. Not what he said! I went back to the store for my receipt, to get those charges taken off and for a new screen protector because of course that one came off. He did the same thing with the t-shirt. I asked that he use the wipe and he got snarky. He put the screen protector on before the screen was dry and it has bubbles underneath. I spent a lot of money at this store and only expected caring customer service. I see this store only cares about the dollars spent and not the customer. I will not spend another dime here. They lost a great customer!
Dec 22nd, 2021

Oct 30th, 2021

Oct 29th, 2021

Best phone place ever they have the best deals and they are EXTREMELY nice I recommend this place to someone who needs a phone they are the best spot.
Oct 17th, 2021

Sep 19th, 2021