Kazoo Audio

Fred Yager _{on Google}

Dec 15th, 2022

Very friendly and knowledgeable. The staff made my purchase a breeze.

Marc Rizzolo _{on Google}

Nov 28th, 2022

Recently stopped in with an issue with my receiver. I was assisted with the tech and met with the owner John Ferry and he took me through some of the latest and greatest in video and sound. Very impressive, knowledgeable and no pressure looking into my next setup!! Professionals that know their stuff and helpful at whatever level of equipment you are looking for. I will be back!

Dan Corse _{on Google}

Jan 9th, 2023

Walked in to the shop to purchase a new audio and video system for our home. A wonderful gentleman named Elijah waited on us and took time to show us some of the systems on the floor. He explained he was not one of the sales personnel, but would assist us the best he could, until he had to leave. So he informed the other two people in the showroom, we were waiting. We waited and waited, not even being acknowledged by the other two individuals!!! We waited some more, listening to the small talk these people were having with the customers who had been helped before our arrival.
I can understand being busy. I can understand being understaffed. I cannot however, understand how sales people can ignore customers, who are obviously ready to purchase product, by standing around talking about anything but the equipment or the sale, and not even reaching out to us to acknowledge our presence, while we waited patiently for 45 minutes??? I believe in keeping my purchases local, from local businesses. This location even has a sticker in the front window, stating they're members in the "Local Kalamazoo Business Association!"
So in essence this establishment has lost a $10,000.00-20,000.00 sale. My money will spend very well somewhere else.

Jeff DuPont _{on Google}

Nov 27th, 2022

I was in the market for a 2.0 home stereo setup that didn't break the bank. Chris was extremely patient and knowledgeable. He took his time to consult with me even though I wasn't a high roller. Very happy with the Arcam integrated amp and Paradigm speakers that I purchased to go with my existing (Pro-Ject) turntable.