Tom Rossman - State Farm Insurance Agent

Tom is an extremely helpful and insightful agent. Made me feel at home within 5 minutes of meeting him. Highly recommended!
Jan 20th, 2022

Absolute pleasure to work with these folks!
Dec 25th, 2021

Tom and the entire staff are wonderful.
Aug 7th, 2021

Jul 15th, 2021

Our 60K insurance claim for water damage was denied by Tom Rossman /State Farm as they stated "someone turned off the gas valve INSIDE your heater". This statement by Tom and his HVAC tech was preposterous as if there was intent to cause this damage there were many other ways to easily shut off the gas, (outside meter). This insurance agent does not prepare you for New Buffalo MI. winters. They will gladly sign you up without warning you of the significant POWER FAILURES that regularly occur or advise you on how to be proactive with sensing devices to give you advance warning. ServPro water damage tech states "we are experiencing dozens of water damaged homes PER YEAR and most insurance claims are DENIED". Why wouldn't insurance companies demand appropriate power/sensing backup devices prior to accepting their business? This issue has been going on for years and Tom Rossman CLEARLY knows this issue is severe. "Someone turned off your gas inside your heater. Was it you?" Tom, I will never forget how unprofessional and unethical you are. I have owned many homes and dealt with many insurance agents in many states. I've never made a claim on ANY of them. Why would I shut off the gas and ruin my beautiful home in Michiana? This is the worst experience anyone can go through regarding insuring your home. I would NEVER recommend Tom Rossman or State Farm Insurance.
Feb 28th, 2021