PetSmart
-
51347 Gratiot Ave
New Baltimore, MI 48051 - (586) 949-3026
Hours
Chamber Rating
-
Kathy Konen
The store is clean and pet friendly. The products are easy to find and the associates are helpful.
Mar 27th, 2023 -
Susu Tobia
Abby is amazing! Great energy & can tell she really cares about the animals. Thank you
Mar 25th, 2023 -
Maureen Hanson
We have been going to the Chesterfield store for over 10 years until they got their new manager John and since they got him we had the worst day imaginable and the worst experience imaginable do not shop here at the Chesterfield store I do not recommend it.
Mar 25th, 2023 -
rebfish1998
3 stars. Typical PetSmart. I like the ability to weigh my pet using the Banfield scale even if I'm not actually a Banfield patient. With that said though, the lady working at the fish counter was so incredibly rude. Despite being told MULTIPLE times we have multiple tanks, she continued to REFUSE to sell us fish. Said we could only add 4 to a tank at a time so that's all we could buy. Ma'am we have 3 different tanks, but whatever you won't listen so I guess we'll take our business elsewhere. Now I understand this could be a Petsmart policy or something but she didn't have to be so rude about it and second why isnt it like this at all petsmarts then? She also proceeded to stop helping us multiple times to help someone who just walked up. So unprofessional! Overall not a bad petsmart but don't waste your time at the fish counter.
Mar 23rd, 2023 -
Jonathan Van Torre
The staff is incredible here. Highly recommend this PetSmart. Wish I could give more than 5 Stars!!
Mar 22nd, 2023
About
PetSmart
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Contact Info
- (586) 949-3026
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for PetSmart?
A The phone number for PetSmart is: (586) 949-3026.
Q Where is PetSmart located?
A PetSmart is located at 51347 Gratiot Ave, New Baltimore, MI 48051
Q How big is PetSmart?
A PetSmart employs approximately 20+ people.
Q What days are PetSmart open?
A PetSmart is open:
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 7:00 PM
Q How is PetSmart rated?
A PetSmart has a 4.3 Star Rating from 740 reviewers.
Hours
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Ratings and Reviews
PetSmart
Overall Rating
Overall Rating
( 740 Reviews )Kathy Konen on Google
The store is clean and pet friendly. The products are easy to find and the associates are helpful.
Susu Tobia on Google
Abby is amazing! Great energy & can tell she really cares about the animals. Thank you
Maureen Hanson on Google
We have been going to the Chesterfield store for over 10 years until they got their new manager John and since they got him we had the worst day imaginable and the worst experience imaginable do not shop here at the Chesterfield store I do not recommend it.
rebfish1998 on Google
3 stars. Typical PetSmart. I like the ability to weigh my pet using the Banfield scale even if I'm not actually a Banfield patient. With that said though, the lady working at the fish counter was so incredibly rude. Despite being told MULTIPLE times we have multiple tanks, she continued to REFUSE to sell us fish. Said we could only add 4 to a tank at a time so that's all we could buy. Ma'am we have 3 different tanks, but whatever you won't listen so I guess we'll take our business elsewhere. Now I understand this could be a Petsmart policy or something but she didn't have to be so rude about it and second why isnt it like this at all petsmarts then? She also proceeded to stop helping us multiple times to help someone who just walked up. So unprofessional! Overall not a bad petsmart but don't waste your time at the fish counter.
Jonathan Van Torre on Google
The staff is incredible here. Highly recommend this PetSmart. Wish I could give more than 5 Stars!!
Overall Rating
Overall Rating
( 740 Reviews )Write a Review
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