Clark's Sale's & Service

Apr 2nd, 2022

Mar 16th, 2022

I have been waiting for a call from Matt Clark for a week after.he ran away from a 1:00 pm scheduled.appointment, we were to discuss a 1200.00 PAID IN CASH STATEMENT. I was 10 min late due TO ROAD ISSUES I was told he had gone to the bank and would not be back but would call to discuss I am not interested in discussing over the phone. At this time still waiting, to discuss Items charged, paid for and work not done. I have since had some else who works on vintage tractors. This company is not honorable Trust worth, and COMPLETELY TOOK ADVANTAGE OF A SENIOR CITIZEN. I WILL CONTINUE TO FOLLOW UP DO NOT RELY ON THEIR VERBAGE GARBAGE!!! I AM WILLING TO DISCUSS THIS COMPANY WITH ANYONE WHO IS CONSIDERING DEALING WITH THEM, THANK YOU!!! I was to discuss a invoice, he billed Me me
Sep 23rd, 2021

I took my John Deere 4200 in for basic hydraulic fluid change and right axile seal replacement. On changing the hydraulic fluid found a piece of metal on the magnet that was from the PTO (a L shaped metal finger ) that needed repair. Matt called me to discuss and stated total cost would be around $2700 -$2800 . So I agreed and he said he would need $1800 down and then I'd owe $900 at pickup. Of course when I came to pick it up price had escalated $500.00- total at pickup was now $1400.00. I discussed this with Matt- who now said he didn't include the price for the hydraulic change - and said that I had talked to another individual there about that. Interesting in that he was involved at the beginning given the hydraulic fluid was drained when they noted the "metal finger" issue and I asked him specifically what the total price would be over the phone. He then admitted to the fact that there was lack of communication although additional $500 he could not do anything about. Next on the bill I noted they charge 3.5% for credit card use- they also don't let you know about until you come in to pay the bill. He did agree to waive the credit card cost. In my opinion- beware of this place and make sure you get a price in writing because of obvious experience I had.I am also a business man and if I make a mistake as such I would at least go half way to make it right. Customers always spread the word and business can change quickly when legitimate negative experiences impact us.. Interesting note- this place is not accredited through the BBB which holds businesses to high standards so no one really to complain to. I did speak to my friend who recommended Clark to me- he was shocked and I think when you treat a customer as such- word gets around. If you own a tractor it is wise to make sure the mechanics working on your equipment are certified and know what they are doing- Im not sure about this place in that regard. Ill stick with D and G at this point!
Jun 19th, 2021

My delivery van broke down in the parking lot there, Matt, Morgan and the rest of the team couldnt have been more helpful, the guys in the back stopped eating their lunch to try to help me out. Ultimately it had to be left there, needed to order parts,, they made sure I got back to work and within 2 hour got a text stating the van was fixed. Great prices , great location and great service.
Dec 25th, 2020