Milosch's Palace Collision Center

Bad experience with this shop. Color mismatch. Discovered two screws in my tires. Appeared to have been intentionally done. Right front and right rear tire had a screw in each tire just inside the outer tread. This happened to be on the opposite side of the body work that was done. I did not discover the screws until the next day. Customers beware of this shop. Services: Painting, Body & Trim
Mar 29th, 2023

Mar 26th, 2023

Good service Services: Painting, General repairs & maintenance, Auto engine diagnostic
Mar 10th, 2023

They are quick and efficient. I needed an insurance claim taken care of and a warranty repair done. I'm happy with the whole thing...rental car, repair, and communication. I would recommend them for sure!
Mar 3rd, 2023

Took my leased car from Milosch dealership to get a fender bender fixed in Oct 2022. I was told it'd take 2 weeks to get the parts which I thought was fine. 2 weeks pass and no call, so I call in to the rep I'm working with, Eric, and he tells me 2 more weeks. You guessed it, 2 more weeks, no call, so I call Eric only to find out he no longer works there. Anthony, the manager, tells me it'll be 2 MONTHS and I should make an appointment for then since they book up very quickly. I booked for January 2 2023. Again, I was told it'd be 2 weeks to repair the car once the parts came in. So I drop the car off Jan 2, 2 weeks come and go, no one ever called me, ever, I always had to call them and I was told the car would be ready 5 more days, I call in 5 days, not ready, I call 3 more days, not ready and then finally Anthony does call me back and offers me a free loaner. The car was finally done Feb 1 . I've been an extremely loyal customer to both the dealership and collision shop over the last 20 years.. leased at least 10 cars from them but I got the same runaround when we ordered our last 3 cars and this last experience with the collision shop I'll definitely be rethinking our next car purchase.
Feb 14th, 2023