Green Shield Deck Builders

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Chamber Rating

4.7 - (301 reviews)
271
6
6
6
12

About
Green Shield Deck Builders

Green Shield Home Improvement is a professional grade Home Improvement company that focuses on Composite Decks, Composite Siding, Metal Roofing, & Windows and serves all of West Michigan.

Contact Info

  •   616-682-7428

Services

  • Deck Building
  • Home Improvement
  • House Remodel

Languages

  • English

Questions & Answers

Q What is the phone number for Green Shield Deck Builders?

A The phone number for Green Shield Deck Builders is: 616-682-7428.


Q Where is Green Shield Deck Builders located?

A Green Shield Deck Builders is located at 4386 Airwest Dr SE, Kentwood, MI 49512


Q What is the internet address for Green Shield Deck Builders?

A The website (URL) for Green Shield Deck Builders is: https://greenshielddeckbuilders.com/


Q What days are Green Shield Deck Builders open?

A Green Shield Deck Builders is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM


Q How is Green Shield Deck Builders rated?

A Green Shield Deck Builders has a 4.7 Star Rating from 301 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Ratings and Reviews
Green Shield Deck Builders

Overall Rating

Overall Rating
( 301 Reviews )
271
6
6
6
12
Write a Review

Dawn Rosser on Google

image So excited to enjoy our new deck for years to come! The team did great work and cleaned up everything afterwards. Shout out to Matthew Cooper for going above and beyond to make everything perfect and for communicating so well with us:)

Business Response on Google Apr 8th, 2024
Thanks, Dawn! We love to hear great feedback about our team members and are super excited for you to enjoy your new Green Shield deck!

Ricky Stinicky on Google

image This place might do great work, I wouldnt know. I called to request a quote. Im having a pool put in this summer, independent of my house. She told me that they will not come give me a quote until the pool is completed. I currently have a deck, but want something that will transition from the house to the pool better than what I have. She refused. She claims that they give their quotes down to the dollar and that if something changed with the pool, that quote would no longer be valid. I explained that I understand how quotes work. I also mentioned that that is what change orders are for, to which she replied something about having the quoted material already decided and something something, its our policy. I really truly cant understand why they wouldnt want my business. This isnt an above ground pool that I want wrapped in a deck, Im putting $100K+ in ground pool in my backyard, and I want ideas on what can be done to improve the current deck that I have, or a quote on a new deck, in the existing footprint of my old deck, that flows TO what will be my new pool. I understand that you have your policy, business must be pretty good to be refusing to provide quotes to people looking to spend money.
Edit: I agree wholeheartedly that nobody wants a $5000 surprise. I also agree that a change order should be an exception and not an expectation. What I dont agree with is that a company is unable to provide a quote for a deck just because a pool project that is separate from the deck, isnt complete. As I assume you would be able to understand, there are a lot of expenses when completely remaking your backyard. On top of the pool and apron, theres landscaping, irrigation, sound system, to name a few things. If you are unwilling to provide a quote, how can anyone budget properly for their project? As I said, I get that you have a policy; in my opinion its a poor one. Its not as if Im asking you to design a deck for a house that is not built. My pool design is done. My apron is planned. I have a deck on my 8 year old house that I do not care for. Now that there is a pool going in, I want some ideas on 1) a way to reskin or spruce up what I currently have to make it better for the backyard I am trying to create, or 2) a redesign to make it flow better from my house to where the pool is going. On top of all of this, a quote now, with a solid plan, could only make this project better. If you came out and looked at it and said, maybe your stairs should come down here, and gave me a design that I hadnt thought of, there would actually still be time to have the pool contractor change my apron to accommodate the better deck design. Hes actually said I can change my apron as much as I want, up to about a week before they start excavation. But if you wait until the pool and apron are complete, there is no way to do that and there will be fewer options for the deck. But hey, sounds like you have plenty of business as it is. Being so close minded about this, I dont think you would be right for my project anyway. Best of luck.

Business Response on Google Apr 8th, 2024
We’re sorry that you feel we missed the mark on this interaction.We take our pricing extremely seriously. When our deck designers meet with a customer, it’s with the specific intention that we are going to deliver a quote they can trust. Change orders happen of course, but should be the exception, not the expectation. Our customers have found that this makes their experience much less stressful since they don’t find frequent cost additions. This is something we continue to learn from the 1,300 decks we completed in the past 12 months. We wish you the best on your deck journey! If you would like a quote once your pool is complete, we’d love another chance at your business.

Charles Dyer on Google

image All contacts from start to finish were polite and professional. All our questions were answered in a timely manner. I had a couple issues with the stair treads and they were fixed the next monday. The entire crew should be commended on their hard work and professionalism working in the harsh weather conditions. My wife and i are completely satisfied with our new deck. Thank you Green Shield Deck Builders.

Business Response on Google Apr 8th, 2024
Dear Charles,Thank you for the wonderful comments and five star Google review! Green Shield loves to hear how our team members are doing in the field and you made our day with your feedback. Enjoy your new deck!

Rob Bengel on Google

image Best experience with a contractor I have had. From start to finish, every employee I encountered at Green Shield was personable, knowledgeable, and transparent. They tore down my old deck in 2.5 hours, and built the new one in five days, just in time for spring. I would highly recommend using them if you are looking for a professional deck builder with top-tier product and timely execution.

Business Response on Google Apr 8th, 2024
Thanks, Rob! We greatly appreciate your review and feedback about our team. Glad your deck is ready with this great weather we are having!

Nyha Shick on Google

image Matt Smith came out and did a very thorough job at explaining everything. He was knowledgeable and very kind. We are very excited about our new deck.

Business Response on Google Apr 6th, 2024
Thanks for the 5 star Google review, Nyha! It's a pleasure to hear your positive comments about our Green Shield team member, Matt. Enjoy your new deck and share photos when it's done!

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Overall Rating

Overall Rating
( 301 Reviews )
271
6
6
6
12

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