National Mini Storage Gull Rd.

Ann Leslie _{on Google}

Apr 9th, 2024

Staff are friendly and great place

christine montgomery _{on Google}

Apr 5th, 2024

They are the best didn't have no problem. Thank you for everything

Michelle Alexander _{on Google}

Mar 15th, 2024

It was so convenient. I was able to get a storage unit immediately. They provided the lock. They were flexible with my check out. Although my credit card was charged after checkout, management refunded my card right away. Access requires an assigned code, so I always felt safe in the yard. The space was clean. There is not 24 hour access.

Braj _{on Google}

Feb 20th, 2024

Update: It has now been almost 3 months since the unfortunate choice to rent this unit. Today I exchanged words with the male employee who works the desk who has consistently harassed me every time I have come to this building. I explained to him that this situation is something I cannot change right now or I would absolutely pack up and leave. I shared with him the circumstances that I am here under and that it is not ok for him to continually harass me. He then proceeded to tell me that he will *try* to remember not to harass me next time but he cant promise me he will remember me. I looked him dead in the eye and told him that he ABSOLUTELY remembers me and that it is NOT OK to do what he is doing and that it is causing even more stress in an already stressful situation. I hope his employer sees this review as it is impossible to reach any kind of management to discuss the behavior and issues of this location.
****The building is infested with rodents.****
The building has visible rodent holes that you can see outside through the wall from the inside of the climate controlled building.
The door which is closest to my unit does not close, there is over an inch gap when the door is closed but not closed, when I showed this to the guy who has no respect, he said it has been like that for years.
Im paying for climate control and the temperature is not regulated. Every time I go in there it is a different temperature and the range has been 30 degrees difference-thats not climate controlled! Keyword CONTROLLED.
I asked him to put a work order in to fix the door, the rodent issue and the holes in the walls, and the temperature regulation today 2/17/24.
Management-you have my number, Im sure the guy who runs your desk can deduce who I am for you.
Original review:
Used the website to lease two units, one in climate control and the other non climate controlled. The indoor unit smells STRONGLY like some kind of alcohol and very very dirty. Holes in the walls that you can see outside through (unfortunately I did not see this until we unloaded an entire 20 U-Haul into the unit) what is the point in getting an indoor unit if you can already see that it has an infestation problem?!
The outside of this facility smells like dog feces ALL THE TIME! There is standing water in every drive between buildings, you can see the sludge floating in it. Im concerned that my belongings will be ruined by the time I am able to move them again.
Upon my first arrival when the office was staffed (but my third day on site to unload), I was called when I ran behind another vehicle entering and the guy claimed he didnt know who I was (odd because he called me!) I repeatedly told him it was not an ok time to talk as I had help for a limited amount of time and I needed all of that time to unload another full U-Haul. The guy then came to my unit, kept insisting that I speak with him and give my ID, it wasnt until I finally caved to being flat out rude to him that he finally got the message. What an unfortunate situation when my move was already happening due to very sad and difficult circumstances.
This is NOT an experience or atmosphere I would sign up for again. I moved from out of the area and had no idea what this place was like. Unfortunately my items must stay here for a bit. Im so bummed.