Serenity IT Solutions

Henna _{on Google}

Jan 11th, 2020

Called after I spilled a can of Mountain Dew into my gaming PC. Said he would look at it for free and give me an estimate. Called the next day and he still hadn't looked (soda in a pc is very time sensitive due to sticky residue and corrosion from sugar, but I understand he had other work to to). 2 days after calling, he shows up at my door with the PC, says it's fixed and cleaned, and asks for 200 dollars. I thought it was weird that he never called to give me an estimate or anything before doing the work, but I was running late to get somewhere so I paid and brought the PC inside. When I got the chance to look at it, there is still Mountain Dew all over the inside of the PC. It's all over the glass of the case, there are droplets inside, and a ton of dust. I asked for a "professional cleaning" and to make sure there was no damage from the soda. This is nowhere near a "professional cleaning". I am cleaning it up myself, as I am comfortable opening and removing parts, but I really wanted it thoroughly and professionally cleaned. My hands are extremely sticky from touching the inside of the case. I am appalled at the state my computer is in and wish I had never paid him. I haven't plugged it in to see if it works, but if it doesn't, I'm going to either do it myself or hire someone else. It looks horrible, and I can't believe he would give it back to me looking like this.
EDIT: The computer turns on, but it did so before I gave it to him. It is now extremely loud and smells bad, like burning. I can only assume there is some sticky residue constricting the fans or burning out the hard drive. The graphics card does NOT work, and I specifically asked him about that when he gave the PC back to me. He said it did. 👎