Applegate Chevrolet Company

Ed was very attentive to my concerns and took care of my automotive needs Jon and Tom answered questions about parts I needed and Im very satisfied with the service I received
Apr 2nd, 2024

I think mediocre would describe the used car sales of this dealership. Being somebody who had worked in dealerships before, this was a less than ideal process. Drove over an hour and 15 minutes to be given a very low ball offer for my trade in. After seeing the offer I told them we were pretty far apart, in which they did not try to get my business at all. They let me walk right out the door. Mind you I was looking at the most expensive truck on their used lot which i was pre approved for and they just didnt seem to care about selling. As soon as you arrive you feel under appreciated with the facilities and no welcome or anything. I can say the salesman I had was a great guy. He held conversation with me the whole time and I have nothing but good things to say about him. I would certainly not recommend the used sales lot, especially if your trying to trade in, wont be competitive offer.
Mar 31st, 2024

I took my 2013 Silverado W/T into Applegate Chevrolet in mid February, because the "service air bag" warning and "tell tail" icon were on. It took over a week before l was notified my truck was ready. I paid the $539.02 bill for a sensor and drove away. I was no more than 1/2 mile down the road when I noticed the "service airbag" warning and icon were on, so I turned around and took it back. After another week or so I was told my truck was ready. After I paid another $1168.21 for an sdm module and wiring repairs, I got in the cab to drive away and noticed the "service air bag" warning and icon were on. I told them about it and they kept it there. After a few more days I was contacted and told my truck was ready. This time there was no charge and a door harness was repaired. I drove the truck home without incident but the "service air bag" message and icon intermittently came on over the next few days so I took the truck back. After a few more days I was notified my truck was ready. After I received an additional bill for $717.86 for replacing passenger retractor pretensioners I asked to speak to the service manager, who assured me this was a legitimate charge because this was a different and coincidental problem. I paid the bill in full and drove home. The next day I started my truck and got a little distance down the road when the "service air bag" warning and icon came on again. As had happened before the warnings disappeared after about fifteen minutes, but after I finished my business and returned home, the "service air bag" warning and icon again came on as I entered the driveway. I have not started the truck yet today but must use it. I have no confidence in Applegate Chevrolet's ability to repair the problem. My only confidence is that they are going to keep charging me large amounts of money and keeping my truck in their possession so that I can't use it. I feel I've already paid far to much for ineffective (and probably unnecessary) attempts at repair, but have little recourse other than taking it back to them.
Mar 27th, 2024

David was great. He actually went beyond his normal schedule to make me happy.
Mar 18th, 2024

It was my second time and was great both times. My sales rep and the guy handling the financing went above and beyond!
Mar 18th, 2024