Chamber of Commerce

      Financial Plus Credit Union

      ( 30 Reviews )

      Financial Plus Credit Union
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      Hours

      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (30 reviews)
      17
      3
      0
      0
      10
      Read Our 30 Reviews

      Chamber Rating

      3.6 - (30 reviews)
      17
      3
      0
      0
      10
      › ‹
      • Debbie Hill

        FPCU FENTON is a great credit Union. Very helpful. Very informative. They have helped me out in situations more than once. The only reason it's 4 instead of 5 is the drive-thru service is just so slow. However I would never think of banking anywhere else. UPDATE: it's really sad to see some of these customer reviews on customer service. This used to be the most awesome bank. Going downhill. Today as well as 2 years ago I sat in the drive-thru for 12 minutes. Two cars out front nobody in the drive-thru. And when she did finally take care of me all I saw were lips nose hair and a belt. I could not see this lady's face at all it was like I was wasting her time... So sad
        Mar 6th, 2024

      • Teresa Tafoya

        Im not sure what happened at the Fenton location but I have had to leave the drive through twice after waiting over 40 minutes, Ive had awful customer service. The new staff are lazy and extremely slow. I will be moving all my accounts to another bank.
        Mar 1st, 2024

      • Ciara Kolasinski


        Jan 15th, 2024

      • A. Starrs

        Very Clean & wonderful bank
        Jul 17th, 2023

      • Kate McClaine

        My credit union joined financial plus months ago. I only have Wi-Fi service. I have not been allowed to access my account. I get zero help from live people. The robots keep telling me to log into digital banking. I cant login because I dont have a phone I have Wi-Fi computer, the Internet, I even have digital phone service. But the robots at financial plus dont except phone calls from Wi-Fi telephones. I have zero access to my money zero access to customer service help zero help. This is the worst banking experience Ive ever had in my entire life I was with my credit union over 30 years once they merged with financial plus theyve basically abandoned me Im furious beyond measure the worst customer service
        Jul 4th, 2023

      Read Our 30 Reviews

      About
      Financial Plus Credit Union

      Financial Plus Credit Union is located at 15125 Silver Pkwy in Fenton, Michigan 48430. Financial Plus Credit Union can be contacted via phone at 810-244-2200 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Financial Plus Credit Union?

      A The phone number for Financial Plus Credit Union is: 810-244-2200.

      Q Where is Financial Plus Credit Union located?

      A Financial Plus Credit Union is located at 15125 Silver Pkwy, Fenton, MI 48430

      Q What is the internet address for Financial Plus Credit Union?

      A The website (URL) for Financial Plus Credit Union is: https://www.myfpcu.com/?utm_source=google&utm_medium=gmb&utm_campaign=fenton

      Q How big is Financial Plus Credit Union?

      A Financial Plus Credit Union employs approximately 20+ people.

      Q What days are Financial Plus Credit Union open?

      A Financial Plus Credit Union is open:
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM

      Q How is Financial Plus Credit Union rated?

      A Financial Plus Credit Union has a 3.6 Star Rating from 30 reviewers.

      Hours

      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Financial Plus Credit Union

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      17
      3
      0
      0
      10
      Write a Review

      Debbie Hill on Google

      image FPCU FENTON is a great credit Union. Very helpful. Very informative. They have helped me out in situations more than once. The only reason it's 4 instead of 5 is the drive-thru service is just so slow. However I would never think of banking anywhere else.
      UPDATE: it's really sad to see some of these customer reviews on customer service. This used to be the most awesome bank. Going downhill. Today as well as 2 years ago I sat in the drive-thru for 12 minutes. Two cars out front nobody in the drive-thru. And when she did finally take care of me all I saw were lips nose hair and a belt. I could not see this lady's face at all it was like I was wasting her time... So sad

      Business Response on Google Sep 10th, 2023
      Hi Debbie. Thank you for taking the time to review our services. It's this type of feedback that allows us to get better as a Credit Union. We'll take this feedback seriously, and look for ways to speed up the drive-through at Fenton. If you have other questions or concerns, feel free to contact us at: [email protected]

      Teresa Tafoya on Google

      image Im not sure what happened at the Fenton location but I have had to leave the drive through twice after waiting over 40 minutes, Ive had awful customer service. The new staff are lazy and extremely slow. I will be moving all my accounts to another bank.

      Business Response on Google Mar 5th, 2024
      Teresa, a 1-star experience is not what we expect for our members. We'd like a chance to make this right. Please contact us at [email protected].

      Ciara Kolasinski on Google

      image

      Business Response on Google Feb 7th, 2024
      Thank you for the 5-star review, Ciara!

      A. Starrs on Google

      image Very Clean & wonderful bank

      Business Response on Google Sep 8th, 2023
      Seeing that you had a 5-star experience is what we strive for! Your review means a lot to us. Thank you for choosing FPCU!

      Kate McClaine on Google

      image My credit union joined financial plus months ago. I only have Wi-Fi service. I have not been allowed to access my account. I get zero help from live people. The robots keep telling me to log into digital banking. I cant login because I dont have a phone I have Wi-Fi computer, the Internet, I even have digital phone service. But the robots at financial plus dont except phone calls from Wi-Fi telephones. I have zero access to my money zero access to customer service help zero help. This is the worst banking experience Ive ever had in my entire life I was with my credit union over 30 years once they merged with financial plus theyve basically abandoned me Im furious beyond measure the worst customer service

      Business Response on Google Aug 16th, 2023
      Kate, a 1-star experience is not what we expect for our members. We'd like a chance to make this right. Please contact us at [email protected].
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      17
      3
      0
      0
      10

      Write a Review

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