The Gatehouse Suites-East Lansing

Apr 19th, 2016

My friend invited me to his place and booked one room for me through Expedia. He paid the hotel fee by Expedia. But the hotel charged my credit card after two months. We keep calling them. At first they said Expedia didnot pay. But actually my friend paid. Then they don't answer the phone. So donot stay in this hotel.
Mar 19th, 2016

Great place
Jan 6th, 2016

I made the reservation through Priceline for a night of stay in June, they charged my credit card again for $152.56. I called the hotel and was told it will be refunded to me within 5 business days. There is no refund after that period, and now it is way passed five business days and there is still no refund. The burden is on me and the credit company to recover the money. This is a dishonest business and deliberately attempt to cheat the customer. Don't give this place your credit number. I stayed at Choice Hotels many times, never once this type of thing happened to me.
Feb 27th, 2015

In the first room they gave me, the front of the refrigerator was very dirty, the mattresses were warped, and the bathroom light was out. The second room they gave me had spider webs in the entrance door, the closet doors were off track and I asked all day to have them fixed. It never happened. The bathroom floor had pubic hairs when I arrived. Horrible for the rate. I'm staying in Lansing two more nights, but it won't be here.
Feb 17th, 2015