Payless Car Rental

Mar 31st, 2024

This rental car agency is apart of Avis. The shuttle from the airport was easy and there was no line when I got there (5p). The car was new (2023) and an upgrade from what I got online. The desk agent and return car agent were helpful.
Mar 17th, 2024

Service received at the Payless Car rental in DTW(Detroit,MI) was exceptional. Agent(Hassan) who registered us at the counter was very helpful and accomodating.Bus driver(bus #15) who picked us up at the return lane was likewise very helpful. I have been renting cars for the past 3-4 decades but service at Payless in DTW was exceptional as compared with my previous experiences with the other car rental companies. Thumbs up.
Mar 14th, 2024

Took 2 hours in line to get the car at the airport! Then when I returned it, they refused to adjust the time after customer service told me they would. It was eventually adjusted after I called corporate. Im an Enterprise platinum member and I see why I dont usually stray from them. Definitely wouldnt recommend.
Mar 13th, 2024

I booked my rental through Priceline. Paid in advance. Went to pick up the car and the lady at the counter charged me 250 for a rental which I already paid 100 for. I told and showed her I paid and she still went ahead and charged my card.
Mar 11th, 2024