Carhartt Inc Corporate Headquarters

Orlando Nell _{on Google}

Feb 8th, 2024

Great quality, great value I bought the rugged flex, relaxed duck utility work pants in moss for my job as a train engineer, they fit very well theyre very stiff at first, but you just have to stretch your legs a lot, and then wash them they dont shrink at all when you wash them, theyre very good quality very good comfort its like 40 outside sometimes and they hold quite warm on the summer. They hold quite cold even though its over 100F
I recommend these to everyone if you are a electrician or a logger truck, driver construction worker or anything

Jill Vik _{on Google}

Jan 15th, 2024

5 star customer service. We purchased a jacket about a year ago & the zipper broke. We looked into purchasing a new zipper & having a tailor replace it but it was going to be almost the price of the jacket. We called corporate & they fixed the jacket free of charge except the cost of the box to ship it back. Not to mention we got the jacket back in what it seemed like was only a couple days. The whole process easy. Lifelong Carhartt customer here. Keep up the phenomenal customer service, standing behind you products & being easy to do business with.

Randall S _{on Google}

Feb 8th, 2024

I am having almost the same issues as the comment about December 6 issue with Carhartt I sent a coat to have repaired at the beginning of November, it was sent back to me on December 6 of 2023 the repairs were very shabby. I called back and asked if I could return the coat to be repaired once again I was not satisfied with a patch that was falling off the jacket the assistant that I got a hold of at Carhartt told me they would take care of this for me would send me a shipping label to put on the box and return it. I called back after Christmas to see about the coat and no one can seem to find it. They asked me if I had tracking on the label that they sent me which I did not keep it was generated by Carhartt and they should have this in their system of generating a shipping label for me in December for a return they keep telling me after calling back five times that they cannot find any code of mine. I asked them to look into their system for the label that was generated for me, and they would find the tracking number , they tell me that they cant find nothing. This is a very rare coat a classic I am very sad and by the efficiency of this company if this is true about the label that they cannot find that they generated for me. What does this seem to tell about how they run the business they seem to have good quality products but poor quality Customer service, hoping they will find this tracking number soon but if they dont, I would be very hesitant to deal with them ever again this is awful

Emmett Curran _{on ChamberofCommerce.com}

Jan 2nd, 2024

The stuff I went thu with 10 different people is beyond belief 35 years buying from this company former marine and got nothing but jercked around will never order again