Jim Riehl's Friendly Automotive Group

It's the Greatest!!!!!!!!
Nov 18th, 2023

My experience with my Cadillac XT5 service was very informative and helpful. Everyone was very friendly and professional.
May 10th, 2023

Mar 18th, 2023

Honda parts are pricey.
Jun 25th, 2022

The old man at the parts counter is rude. Ive asked for Honda parts that he straight up tells me that it doesnt exist at all, but when I call another dealership or go on Amazon those parts are available. I once asked him for a Ziploc bag and he rudely told me that I should have brought my own. A lot of the parts I asked for are never available or they dont exist according to this old man at the counter. If I ask a simple question this old man turns rude. He always needs the exact part number too, he cannot look up a simple part if you ask him to, even if its by year, make and model. I NEVER have this problem at any Honda dealerships. The problem is that this Honda dealership is at a very convenient location for me. Recently I have just been buying quality aftermarket parts or I have just been using Amazon to buy OEM parts because I dont like the guy at the parts counter.
Aug 5th, 2022