Spectrum Health Medical Group Family Medicine

I have been bringing my son there since he was born last year. Almost 6 weeks ago I brought him in to be seen for an awful cough that was so bad he was choking at night and it was causing him to stop breathing while he was coughing bc he couldnt get air in. I voiced those concerns and they gave him antibiotics for his earwhich wasnt even a concern or a problem. His ears were fine. They sent us home and after I did everything they told me it wasnt getting any better. I asked for a nebulizer treatment which was refused by them because they didnt see it as necessary. I kept going in because it wasnt getting better and they told me to wait two more weeks. I finally took him to U of M emergency and he was diagnosed with pneumonia and if I would have waited the two weeks like Corewell Health said he would have had to been hospitalized on a breathing treatment. I am VERY upset that his sickness was not taken seriously. Even his new doctor said a chest X-ray should have been done weeks ago and all of this could have been avoided. I do NOT suggest going here. Especially if youre a first time mom because thats exactly how they will treat you. Like you dont know what youre talking about.
Mar 16th, 2024

Won't go to this clinic again. Tried the walk-in on a Saturday. Thought ivd save some money vs a trip to Urgent Care. Big mistake. Front desk staff was courteous and personable. Rooming MA seemed like she wanted to be anywhere else. Spoke the minimum amount of words to do her job. The NP who saw me was more peppy, but also seemed inexplicably rushed - no other patients had been in the waiting room with me. She didn't perform exam techniques or ask the diagnostic questions that I would have expected - seemed very cursory of an exam. Received no patient instructions or additional information about condition with my discharge paperwork, something that has been SOP for ages now. Had to go to urgent care three days later become my condition, though it had improved, was beginning to detiorate again. Treatment at the Urgent Care was much more in line with my expectations. I'll go correctly there next time, and tell others to avoid the walk-in clinic here.
Aug 21st, 2023

best experience with this place... Dr. McCartney is the best doctor ever I've struggled with asthma for 20 years and she is the first one to really help me. I love interacting with all the staff they are always so sweet.
Feb 9th, 2023

My husband and I LOVE Spectrum Health Caledonia. The staff is friendly and fun and they really know their stuff!!!
Jan 18th, 2023

-:) Dr Jamie McCartney PCP ..Is The Best @ What Does Shes Very VERY Knowledgeable/Caring and Compassionate , An Amazing Woman/Doctor I Feel Ive been totally Been Blessed when I found Her Actually All the Staff is Warm and make you feel Right at Home Highly Recommend This Place
Apr 29th, 2022