Eastern Flame

I'm disappointed in Eastern Flame. The food is amazing. Some of the best Middle Eastern food I've had in America, but I had a very bad experience back in November of 2011. I ordered from Eastern Flame through Campusfood at about 10:15pm. It was dinner for two, nothing big or complex. By 11:15pm my food still hadn't arrived, so I called and was told it would be 15 or 20 minutes. Ridiculous. When 20 had passed I called again. I mentioned that I wasn't happy about having to wait so long, and asked what Eastern Silent would do to keep me as customer. The guy I was taking to initially responded by saying he would hire a new driver. I had to remind him that does nothing for me before he offered my next order to be on the house. When the food finally arrived it turned out Eastern Flame had been out of an item I had ordered, and instead of calling to notify me, and ask what I would like to substitute, they picked the replacement for me. I've ordered from Eastern Flame a lot lately, but when they were nearly an hour late, and didn't take either of the times I called as an opportunity to tell me something was wrong with the order, I'm not sure if I'll be ordering from Eastern Flame again.
Sep 19th, 2015

Eastern Flame is my go to spot in Ann Arbor for both pick up and late night food. The Khati rolls are always amazing and they offer a diverse array of offerings. The food is served quickly but clearly is made with care... it's really one of my fav places in A2. I definitely would recommend taking your friends here for lunch, late night or take out.
Oct 16th, 2013

The food is excellent. I would eat here everyday if I could afford it. I believe the menu price is $3.75 for Kati rolls. However, recently they have been charging $4. That's fine. What isn't fine is that the $0.25 is considered tax. $3.75 + tax = 3.75 * 1.06 = 3.975 = $3.98 Any honest business would return the 2 cents. But I suppose it doesn't matter if you are dining in and tipping. I also feel that the Kati rolls have become smaller (I could be wrong), which is fine too. They are still very tasty!! Shalimar has decreased their portions over the years. These restaurants should realize there is more competition now, considering a new store has opened recently (although that's also very expensive). Wish there was a store with this food for a lower price, or just bigger portions!
May 20th, 2013

Apr 3rd, 2013

The rolls were great. Liked it very much!
Jan 17th, 2013