All Directions Moving LLC

Honest, professional team that helped me with my move from Michigan to the East Coast! Highly recommend.
Feb 17th, 2020

Jon was very nice to work with, and the move was a breeze. It was nice to work with a small company where the person you talked to was the person doing the work.
Jan 10th, 2020

I strongly urge you not to use this company if you value your time, your belongings and your sanity. Enclosing pictures to illustrate the experience we had. My experience: - Walk through was fine and John seems nice and trustworthy. We hire them. - Moving day they are running late. Some sort of confusion with the truck. John isn't present. The team appears to have no leader or experience. - The team neglects to cover their shoes. Mud is tracked in all over the carpet upstairs of our rental. This comes out of our security deposit. John offers to send a carpet cleaner but never follows through (this turns into a pattern... a lot of promises with no follow through). - they show up without tools to disassemble large furniture (part of the agreement). I have to borrow an Allen wrench from a neighbor. - Despite living in a 1200 sq ft home the team is unable to fit it all into the truck in one trip. We have to do two runs, which runs up the cost. - We've asked them to dispose of old boxes as part of our agreement. On the second run, they pile the boxes for recycling in with the rest of our belongings. Later, when we arrive at the house, they can't find several items because they are buried in the boxes. It takes an hour to dig through the mess and make sure everything is accounted for. See picture below. - We learn afterwards that they've forgotten an outdoor item at the old house, completely broken a living room chair, scratched our son's dresser and scraped the corner of our freshly painted kitchen in an 8' wide doorway. What follows was the worst part: A three month attempt at reconciliation with multiple unreturned texts, emails and calls resulting in promises to get back to me from John (if I managed to get ahold of him), but absolutely no follow through. The company currently still has my broken chair (which they promised to fix or refund) but has stopped responding to me. I'm assuming I will never see this item again. I cannot keep chasing them for a resolution and now not only have they broken my property, but they have stolen it. After weeks of no response I have initiated a process with the Better Business Bureau. I hope to save someone else from working with this company and dealing with the extreme frustration this has caused me and my family.
Sep 22nd, 2019

The guys did a great job. Had a lot to move and they were friendly and got it all done. Recommended.
May 17th, 2019

If I could give no stars I would. They broke a leg off a dresser, broke our yard light, while moving furniture into the house. Broke our stairway light moving furniture out of our old house. Then to top it off they were moving our refrigerator into our new house and dropped it on its face off our porch, which broke a trim piece and dented our brand new refrigerator. They promised us they would fix it, as they didn't want to replace it. But after a year of trying to get them to take our calls and promises of the parts arriving soon which never did. Now they won't even answer the phone when we call, and won't call us back. DO NOT USE ALL DIRECTIONS MOVING.
Apr 27th, 2019