Sears Appliance Repair

I called the number listed on Google for Briarwood location, an automated message ask you to complete a 3 question survey to lower your repair prices. After you answer the questions, the call drops. It looks like a Scam, someone has forwarded the calls to a scammer or this number is taken over by a telemarketer.
May 8th, 2022

My dishwasher was broken a month before thanksgiving. Im asking for a repair and after a couple of months late, the service shows up. He cannot fix it so he ordered a new part. A few of months later that order been cancelled because the part is no longer provided ! After spend MANY long times on the phone with this company, they just transfer you around to other person ask you call others. No one in that organization knows how to work for the people. After many days of conversation between third party phone company and service, they scheduled a date for an installation contractor to install. When those people got to the front my house they knocked the glass door instead of ringing the doorbell, they saw no one answered the door they just left. That was only in the morning! Even my dogs couldnt hear it. They had many reasons why they left, but, they forgot to just simply ring the doorbell. After more than 6 MORE months that happened, We had deal to get our dishwasher fixed too. Finally they sent a check to me. Thank God!! That amount only purchased the cheapest out of pocket appliance. Now at the end of April I have an installed dishwasher at home! That experience was extremely hard to forget. When you put your trust, pay monthly service fees to a company like that, you lost that trust, time and money! What a Negative Factor to impact my family life, I wish Companies like this did not exist on the market, the only thing they get your money not take your issues. I have to speak up to let you know that what happened! A Customer with a Sears Service!!! Service: Dishwasher repair
May 8th, 2022

I called the number listed on Google for Briarwood location, an automated message ask you to complete a 3 question survey to lower your repair prices. After you answer the questions, the call drops. It looks like a Scam, someone has forwarded the calls to a scammer or this number is taken over by a telemarketer.
May 3rd, 2022

May 2nd, 2022

My dishwasher was broken a month before thanksgiving. Im asking for a repair and after a couple of months late, the service shows up. He cannot fix it so he ordered a new part. A few of months later that order been cancelled because the part is no longer provided ! After spend MANY long times on the phone with this company, they just transfer you around to other person ask you call others. No one in that organization knows how to work for the people. After many days of conversation between third party phone company and service, they scheduled a date for an installation contractor to install. When those people got to the front my house they knocked the glass door instead of ringing the doorbell, they saw no one answered the door they just left. That was only in the morning! Even my dogs couldnt hear it. They had many reasons why they left, but, they forgot to just simply ring the doorbell. After more than 6 MORE months that happened, We had deal to get our dishwasher fixed too. Finally they sent a check to me. Thank God!! That amount only purchased the cheapest out of pocket appliance. Now at the end of April I have an installed dishwasher at home! That experience was extremely hard to forget. When you put your trust, pay monthly service fees to a company like that, you lost that trust, time and money! What a Negative Factor to impact my family life, I wish Companies like this did not exist on the market, the only thing they get your money not take your issues. I have to speak up to let you know that what happened! A Customer with a Sears Service!!! Service: Dishwasher repair
May 2nd, 2022