Charter Communications

The worst !!!
Sep 17th, 2021

We had charter for many, many years and as the years went by the service sucked and the bill grew bigger. The digital tv seemed to act up every night about the same time blotchy service even my Dvr shows were horrible!! Went with DIRECTV and so far so good and it is user friendly remotes..good luck
Dec 14th, 2016

Oct 1st, 2016

Not much of a competition to compare them to. Their multi line phone service and voicemail retrieval via email requires improvement drastically.
Jun 8th, 2016

I am getting ready to move from a Comcast area to a Charter area. I called ahead to set up me services explaining that I do not want them turned on or sent out till the first of the month since I hadn’t passed papers on the house yet and was not a legal owner/tenant y till then. Well the equipment went out on the 19th. 13 days early and btw my bill started 14 days early as well apparently. When I called today on the 26th the only option I was given was cancel and wait 8 days. So yeah no internet till the third! We work from home so that doesn’t work. So now I get to pay for something I’m not using. Thanks Charter. Oh and the best part of the whole experience has been I went from average of 3-4 junk emails a day to over 30 junk emails a day no lie since day 1 I gave Charter my email address. So thanks for not only profiting off my not using equipment but also selling my email address this company is the worst!!!!!
Nov 3rd, 2021