Liptak Carpet Cleaning
Chamber Rating
-
Tamika Gagnon
Would not recommend. My basement flooded due to my water heater, the work that they did with tearing out the walls and drying the basement was great, however, we discussed and they said they would also do the repairs- they did not. I have not heard back from them since. I have called multiple times and didn't hear anything back. I then received an email- letter of representation. Stating not to contact liptak directly and that I owe blank amount, ok, and $1,700 of interest fees. I would look at other companies before them.
Apr 5th, 2024 -
Laura Sabin
I cannot say enough about the service I received from Liptak . Each and everyone of their employees was professional and respectful. Seth answered my million questions and Keith put my basement back together after our sewer line backed up into our finished basement. Weve never had to make an insurance claim before and these guys truly made everything easy. They went above and beyond ...even taking extra care with my pets Id have nobody else after experiencing the Liptak level of service. Highly recommended THIS WAS MY REVIEW RIGHT AFTER BASEMENT RESTORATION REBUILD WAS DONE! This is my review after trying multiple times to get them to come out and fix the basement floor that is leaking water everytime we get a heavy rainstorm. March 16 th 2024 we finally pulled up the beautiful floor to find the source of the water getting in is exactly what we told them. The holes left in the floor from the prior floor they pulled up and didnt seal !!! They put plastic over it and floor on top. This restoration was not cheap insurance paid a pretty penny. Im attaching pictures to show what we found in the holes with water as soon as you vacuum it up with wet vac it fills back up. It is very sad a business we were once so happy with doesnt stand by their work. If you disturb concrete by pulling spikes out of it one would presume you would seal it . Pulling up the floor was our last resort to solve the water issue. We picked that floor out personally it truly breaks my heart but three inches of water this last big storm and two calls to Liptak with a Ill call you back I want to come look at it and NO CALL back we have to do something before another storm hits ! I dont recommend them if you want a business that follows up with issues.. this was a basement thats been finished for 33 years no water ! We all know pulling spikes out of concrete creates fractures and disturbs the original foundation one would assume theyd seal it . These calls have been going on since 6 months after completion. Calls to insurance company who then told us to call Liptak ourselves. So very disappointed Services: Remodeling, Flooring, Water damage-related cleanup & repair, Sewage cleanup, Plumbing
Mar 13th, 2024 -
Angelina Simone
Oct 29th, 2023 -
Don Fanska
Great service ,my job was done quickly the mold remediation was successfully accomplished with testing to prove it
Sep 17th, 2023 -
Tamyara Gonzalez
Horrible service, not recommended at all. I had a waterpipe burst in my Kitchen and contact them in April, they stared very professional went home , reviewed the insurance estimate and said they could do the job within the budget, they went and removed the floor , the walls and out big industrial fans for a whole weekend saying they were going to be back on Monday and they didn't a few days went by when they sent someone to pick up the fans but not to start the job. The communication was horrible and they kept me like that for months only communication was asking for the payment for the mitigation, weeks went by and no communication. At last they said they had to request more money from insurance and when they insurance said they were not going to pay anymore they just told me they couldn't do the job, this is already in July, 3 months in my house without floor, wall , breathing dust. Very unprofessional, rude people, i will never rec
Sep 9th, 2023
Contact Info
- (413) 642-1778
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Liptak Carpet Cleaning?
A The phone number for Liptak Carpet Cleaning is: (413) 642-1778.
Q Where is Liptak Carpet Cleaning located?
A Liptak Carpet Cleaning is located at 825 Southampton Rd, Westfield, MA 01085
Q What is the internet address for Liptak Carpet Cleaning?
A The website (URL) for Liptak Carpet Cleaning is: http://www.carpetcleaningwaterdamagema.com/
Q How big is Liptak Carpet Cleaning?
A Liptak Carpet Cleaning employs approximately 20+ people.
Q How is Liptak Carpet Cleaning rated?
A Liptak Carpet Cleaning has a 4.2 Star Rating from 42 reviewers.
Ratings and Reviews
Liptak Carpet Cleaning
Overall Rating
Overall Rating
( 42 Reviews )Tamika Gagnon on Google
Would not recommend. My basement flooded due to my water heater, the work that they did with tearing out the walls and drying the basement was great, however, we discussed and they said they would also do the repairs- they did not. I have not heard back from them since. I have called multiple times and didn't hear anything back. I then received an email- letter of representation. Stating not to contact liptak directly and that I owe blank amount, ok, and $1,700 of interest fees. I would look at other companies before them.
Laura Sabin on Google
I cannot say enough about the service I received from Liptak . Each and everyone of their employees was professional and respectful. Seth answered my million questions and Keith put my basement back together after our sewer line backed up into our finished basement. Weve never had to make an insurance claim before and these guys truly made everything easy. They went above and beyond ...even taking extra care with my pets Id have nobody else after experiencing the Liptak level of service. Highly recommended
THIS WAS MY REVIEW RIGHT AFTER BASEMENT RESTORATION REBUILD WAS DONE!
This is my review after trying multiple times to get them to come out and fix the basement floor that is leaking water everytime we get a heavy rainstorm. March 16 th 2024 we finally pulled up the beautiful floor to find the source of the water getting in is exactly what we told them. The holes left in the floor from the prior floor they pulled up and didnt seal !!! They put plastic over it and floor on top. This restoration was not cheap insurance paid a pretty penny. Im attaching pictures to show what we found in the holes with water as soon as you vacuum it up with wet vac it fills back up. It is very sad a business we were once so happy with doesnt stand by their work. If you disturb concrete by pulling spikes out of it one would presume you would seal it . Pulling up the floor was our last resort to solve the water issue. We picked that floor out personally it truly breaks my heart but three inches of water this last big storm and two calls to Liptak with a Ill call you back I want to come look at it and NO CALL back we have to do something before another storm hits ! I dont recommend them if you want a business that follows up with issues.. this was a basement thats been finished for 33 years no water ! We all know pulling spikes out of concrete creates fractures and disturbs the original foundation one would assume theyd seal it . These calls have been going on since 6 months after completion. Calls to insurance company who then told us to call Liptak ourselves. So very disappointed Services: Remodeling, Flooring, Water damage-related cleanup & repair, Sewage cleanup, Plumbing
Angelina Simone on Google
Don Fanska on Google
Great service ,my job was done quickly the mold remediation was successfully accomplished with testing to prove it
Tamyara Gonzalez on Google
Horrible service, not recommended at all. I had a waterpipe burst in my Kitchen and contact them in April, they stared very professional went home , reviewed the insurance estimate and said they could do the job within the budget, they went and removed the floor , the walls and out big industrial fans for a whole weekend saying they were going to be back on Monday and they didn't a few days went by when they sent someone to pick up the fans but not to start the job. The communication was horrible and they kept me like that for months only communication was asking for the payment for the mitigation, weeks went by and no communication. At last they said they had to request more money from insurance and when they insurance said they were not going to pay anymore they just told me they couldn't do the job, this is already in July, 3 months in my house without floor, wall , breathing dust. Very unprofessional, rude people, i will never rec
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
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