Gymboree Outlet

This outlet needs more attention. Good finds. Hit or miss for smaller sizes tho'
Mar 1st, 2017

I went there after checking the Gymboree website for hours. The store not only closed an hour earlier than listed on their site, the staff were also remarkably uninterested in answering my questions about opening hours. Their response was on the order of, look around, everything is closed. We've never been open later. When I said, I'm not trying to argue with you. Just that the Gymboree website says this store is open am hour later and so is another store and I'm trying to figure out if it will be open. They simply said, No, they made a mistake. Nothing's open past 6 and went back to whatever they were doing. The staff couldn't have cared less. They didn't make any efforts to help nor were they sympathetic. I understand that they wanted to go home and it's probably not the staff's fault for the confusion. However, I expect the company, on the other hand, to have up-to-date information about store hours on their website, provide good customer service training and ensure that staff is compensated fairly. That seems to not be the case here. I won't be patronizing this establishment again!
Sep 16th, 2017