Fresenius Medical Care North America Corporate Headquarters

Missy M _{on Google}

Apr 6th, 2024

I am a patient. Extremely disappointed in the process offered regarding placing a grievance. I called to place a grievance regarding my supply issues. I was transferred to an employee named Shannon. (I live in ATL area regarding Jonesboro, Ga. Location) She initially sounded like I woke her up from her sleep, but I gave her the benefit of a doubt and placed my grievance with her. I was told to expect a phone call from the Clinic Manager by the end of the week. Didnt get any call. I called and spoke with Shannon again. She sounded irritated and assured me she would "escalate" this issue. That's laughable! No one called. I called Shannon again for the third time. She was stuttering and seemed indifferent to my grievance. She said that she has no idea if the Clinic Manager called me or not. I'm so disappointed and disheartened regarding this whole process. Please be aware that if you are a patient for this company and you want to place a grievance for some reason, you will NOT be taken seriously, you will be viewed as a nuisance and you will have no one (Social Worker is non existent) to advocate for yourself. You will be treated as a bother and viewed as a repetitive nag. I have a friend who is a nurse for this company in this area and I was told that my own nurse derides me and speaks of me very harshly due to me doing my OWN advocacy. Please be cautious when choosing this company for your dialysis needs!

Drew P (DP) _{on Google}

Mar 25th, 2024

There truck drivers like to block driveways at neighbors then ignore you whoever was delivering to braintree ma in a true blue logistics trucks with ur company on side door 3-28-2024 truck 387474 855 AM good business practice awful

Saul Cermeno _{on Google}

Nov 22nd, 2023

Nice medicine place

Lisa Estock _{on Google}

Sep 30th, 2023

Wonderful employers