Plaza Home Mortgage Inc

Where do I begin? I’ve called customer service numerous times and they can’t find my loan based off my loan number, SSN, and home address. They missed paying my property taxes even though I received email confirmation that my taxes would be paid on time (in August) and I have still been fighting with getting in touch with someone for this issue (currently January). I have 3-5 different replies that all contradict themselves on what the final answer would be. Thank goodness I already refinanced within 8 months, just to get away from this company.
Feb 9th, 2021

Buyer beware! Just did a refi through these jokers. They charge excessive fees for the "privilege" of paying your own mortgage. IF you want to pay your mortgage online they expect you to pay an extra $20 per month. Thats $7000 additional over the life of a 30 year mortgage. Customer service is rude and unhelpful. There only advice is " you can mail in a check for free, but we don't recommend that because if it gets delayed in the mail we'll charge you a late fee". There's plenty of mortgage lenders out there, skip this one. PS. I'm a real estate agent
Jan 31st, 2021

Horrendous. We were sold to them after being with chase bank. Customer service is horrendous.
Jan 19th, 2021

best bank around
Sep 14th, 2020

Excellent service, excellent rates, easy website for making payments. Could not be happier.
Jul 18th, 2020