Swampscott Glass Co

NEED CUSTOM OUTER "DUAL PANEL GAS FILLED, TEMPERED GLASS" REPLACED & HOUSE CALL IS NECESSARY!
May 15th, 2023

Replacement of our home window sealed double pane glass, they did it perfectly and with stellar communication. THANK YOU yes we would buy again, A++++++ Camp Fire
Mar 1st, 2023

Never use this company. They don't stand behind their work. After 3 years the first 7x 5 1/2Fixed glass window starting fogging and we called Swampscott Glass and they said they were out of warranted and would do nothing for us, now the second window is fogged up!! What kind of a company doesn't stand behind their work.
Mar 28th, 2022

Called in to get an estimate for a cracked glass on a double hung window. The old guy that answered had the worst attitude. You know the type, they talk to you like you are inconveniencing them by wanting to give them business. He actually got upset that I thought they only did Auto glass (like it states on Google). I explained to him that I had the window pane removed and could bring it to him and he made every excuse to not let that happen, and proceeded to rudely lecture me about how the window was built. I told him I just need an estimate, gave him the measurements and needed to know how long it would be to get the glass replaced and he took offense to that and responded with an angry tone. I finally had enough, told him I was going with another company, and hung up on him. Swampscott Glass, that guy just made you lose business. Either get that guy some customer service training or get someone in that position with customer service training. Doesn't matter how long you've been in business, it's not normal for a potential customer looking for a service to be met with rude aggression. Good luck in the future you're going to need it with people like that working for you.
Jul 3rd, 2023

Swampscott Glass is fantastic! Very friendly and great service. My go to for glass needs. My parents have an old house with original windows, so when the glass goes... I go to Swampscott Glass, get glass cut to size and job done.
Oct 16th, 2021