Neuro-Psychology Associates

I had called Neuropsychology Associates after my psychiatrist referred me to them for an ADHD evaluation. I called them in early December, 2021 and gave them all my information, including what insurance I had. They said they'd call me back, but I didn't hear from them again until mid-January 2022, when the receptionist apologized and told me my file had gotten misplaced and she had just stumbled across it. My psychiatrist must've sent over my records because during that phone call in January, she told me that since I was already on Wellbutrin (it's for depression and I'm not sure why it matters anyway since it hasn't been approved as an ADHD med by the FDA?), the doctor refused to evaluate me. Basically, I believe that the doctor saw I was on Suboxone (which is treatment for opioid abuse and ensures you can't get high even if you try) and automatically assumed that I was only there for drugs. Instead of meeting me and talking to me about it, where he would've found out that I haven't used in years, he just flat out refused to evaluate me. When I begged the receptionist to talk to the doctor about it because I hadn't been able to find any other place that did evaluations close to my home that took my insurance, she started grilling me about why I would want an evaluation if the doctor would refuse to recommend medication (it wasn't her business and her tone, attitude, and questions made it clear she thought I was drug seeking). When I told her I didn't care about the meds, that I wanted to be evaluated for the validation after being called lazy and terrible my entire life and for the services I may be able to receive, she finally said she'd try to discuss it with the doctor, but she again affirmed that even if he did evaluate me, he would refuse to recommend medication for me (again, before ever meeting or talking to me). She called me back pretty quickly however, to inform me that they don't take my insurance anyway (even though they had known all along what insurance I had because I told them on two separate occasions what insurance I had). They were just horrible to me, they obviously don't care about their potential patients, which makes me wonder how they treat their actual patients. I dont recommend them at all.
Sep 12th, 2022

Aug 13th, 2021