Budget Car Rental
-
100 Congress Street
Springfield, MA 01104 - (413) 788-6490
- Website
Hours
Chamber Rating
-
LESLIE CHAVEZ
They overcharged and lie. I'll never use them again.
Feb 27th, 2024 -
Kathy DeLucia
Convenient location for train travel. Friendly staff and very efficient.
Jan 22nd, 2024 -
Unanimous One
Hello Paul, I comprehend your role as the franchise owner here, but it doesn't justify communicating with customers in a condescending and indifferent manner. Your approach during my visit was unpleasant, with a refusal to answer simple questions and an almost combative attitude. If I hadn't been pressed for time, I might have opted for the enterprise down the street. It's advisable to enhance your customer service skills, as this doesn't appear to be the first instance of it being brought to attention.
Jan 14th, 2024 -
debra hunter
And they did it again! I posted the below review prior to my last rental. This time I had the dates wrong on my reservation and I was taken care of without event. They had an SUV ready for me within 20 minutes and I was on my way. GREAT customer service and care. All Budget Car Rental locations should be so effcient. (PREVIOUS REVIEW)I have used this Budget on 2 occasions and have been super pleased each time. The service and vehicle condition were great. My third time is approaching Friday. Happy returning customer.
Dec 31st, 2023 -
shonda pete
Dec 22nd, 2023
Contact Info
- (413) 788-6490
- Website
Questions & Answers
Q What is the phone number for Budget Car Rental?
A The phone number for Budget Car Rental is: (413) 788-6490.
Q Where is Budget Car Rental located?
A Budget Car Rental is located at 100 Congress Street, Springfield, MA 01104
Q What is the internet address for Budget Car Rental?
A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/ma/springfield/s9m
Q What days are Budget Car Rental open?
A Budget Car Rental is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
Monday: 8:00 AM - 6:00 PM
Q How is Budget Car Rental rated?
A Budget Car Rental has a 3.7 Star Rating from 57 reviewers.
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Ratings and Reviews
Budget Car Rental
Overall Rating
Overall Rating
( 57 Reviews )LESLIE CHAVEZ on Google
They overcharged and lie. I'll never use them again.
Kathy DeLucia on Google
Convenient location for train travel. Friendly staff and very efficient.
Unanimous One on Google
Hello Paul, I comprehend your role as the franchise owner here, but it doesn't justify communicating with customers in a condescending and indifferent manner. Your approach during my visit was unpleasant, with a refusal to answer simple questions and an almost combative attitude. If I hadn't been pressed for time, I might have opted for the enterprise down the street. It's advisable to enhance your customer service skills, as this doesn't appear to be the first instance of it being brought to attention.
debra hunter on Google
And they did it again! I posted the below review prior to my last rental. This time I had the dates wrong on my reservation and I was taken care of without event. They had an SUV ready for me within 20 minutes and I was on my way. GREAT customer service and care. All Budget Car Rental locations should be so effcient.
(PREVIOUS REVIEW)I have used this Budget on 2 occasions and have been super pleased each time. The service and vehicle condition were great. My third time is approaching Friday. Happy returning customer.
shonda pete on Google
Overall Rating
Overall Rating
( 57 Reviews )Write a Review
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