Adaptive Prosthetics & Orthotics llc.

chrisb748 _{on Google}

Jul 8th, 2021

I gave one star because I couldn't give zero. I had the same issue. Go in with a prescription for a walking boot. Broken ankle. I was told maybe in a few days. The woman was completely unprofessional and had a serious attitude. I took my prescription back and brought it to Flynn's Pharmacy. 10 minutes later I had a boot. I get there are rules to follow. But belittling and arrogance are not good customer service traits.

Johanna Zuber _{on Google}

Mar 23rd, 2021

I called this place needing to fill a doctor's prescription for a knee brace. The instructions from the doctor and the hospital was that I needed to bring the brace with me to surgery. Adaptive Prosthetics & Orthotics refused to fill the prescription stating it was their policy not to provide knee braces before surgery. I couldn't believe they refused to fill a doctor's prescription.
Update after seeing owners review: Note that this is the only facility from here to Springfield that refused to fill the prescription. Clearly this is not an issue of rules or insurance and simply an issue with this business.