Kemp's Service
-
52 Groton St
Pepperell, MA 01463 - 978-433-2478
Hours
Chamber Rating
-
TM
I have taken all of our vehicles to Justin @ Kemp's for their inspection for many years. He has always been great and we have never had an issue. Have also stopped by there without an appointment a number of times because I needed a tire plugged or windshield wipers replaced, etc and he always assisted right away with the repair or replacement and at a fair price.
Mar 6th, 2024 -
Jim Ramsay
They do a solid job with fair prices.
Sep 29th, 2021 -
John Ellenberger
I have been going here for a number of years but today was my last visit. It appears this is no longer run by Mrs. Kemp who took it over from her father. Things have been going down hill for a while and its clear to me this business is now run by the mechanics for the mechanics and customers are just an annoyance. You should particularly avoid their inspection station which I am finding out by talking to other professionals in the area is notorious for false failures which lead to significant repair bills. Plus you get to wait and wait and wait for them to break away from their critical business to actually do the inspection. The last two tire repairs they did had to be redone because they missed the actual problem and I had to take it back and insist that they redo it. I am reluctant to say bad things about a small local business but you really should save yourself the hassle and check out the alternatives before going to Kemp. Note on their reply: As you can see by the reaction this is not a business that knows how to deal with customers. I was neither rude nor am I lying. I never raised my voice or attacked anyone--I simply said I would not be coming back. As I suggest in the review you should check with other professionals in the area before frequenting this or any other business. Services: Engine repair, Steering/Suspension, Battery, Oil change, Air conditioning, Check engine light diagnostic
Sep 7th, 2021 -
Justin Galvin
Aug 27th, 2021 -
tatiana engineer
Not trusty people. Cheat every step they make. ************************************* Just the update to a response from the owner: ".... we have never worked on you car before and do not know you." Yes you did. It was over a month ago. Get your memory and paperwork straight before responding back. Service: Tyres
Aug 26th, 2021
Contact Info
- 978-433-2478
Questions & Answers
Q What is the phone number for Kemp's Service?
A The phone number for Kemp's Service is: 978-433-2478.
Q Where is Kemp's Service located?
A Kemp's Service is located at 52 Groton St, Pepperell, MA 01463
Q What is the internet address for Kemp's Service?
A The website (URL) for Kemp's Service is: http://kemps-service.edan.io/
Q How big is Kemp's Service?
A Kemp's Service employs approximately 11-20 people.
Q Is there a key contact at Kemp's Service?
A You can contact Clyde Young at 978-433-2478.
Q What days are Kemp's Service open?
A Kemp's Service is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Q How is Kemp's Service rated?
A Kemp's Service has a 3.6 Star Rating from 53 reviewers.
Ratings and Reviews
Kemp's Service
Overall Rating
Overall Rating
( 53 Reviews )TM on ChamberofCommerce.com
I have taken all of our vehicles to Justin @ Kemp's for their inspection for many years. He has always been great and we have never had an issue. Have also stopped by there without an appointment a number of times because I needed a tire plugged or windshield wipers replaced, etc and he always assisted right away with the repair or replacement and at a fair price.
Jim Ramsay on Google
They do a solid job with fair prices.
John Ellenberger on Google
I have been going here for a number of years but today was my last visit. It appears this is no longer run by Mrs. Kemp who took it over from her father. Things have been going down hill for a while and its clear to me this business is now run by the mechanics for the mechanics and customers are just an annoyance. You should particularly avoid their inspection station which I am finding out by talking to other professionals in the area is notorious for false failures which lead to significant repair bills. Plus you get to wait and wait and wait for them to break away from their critical business to actually do the inspection. The last two tire repairs they did had to be redone because they missed the actual problem and I had to take it back and insist that they redo it. I am reluctant to say bad things about a small local business but you really should save yourself the hassle and check out the alternatives before going to Kemp.
Note on their reply: As you can see by the reaction this is not a business that knows how to deal with customers. I was neither rude nor am I lying. I never raised my voice or attacked anyone--I simply said I would not be coming back. As I suggest in the review you should check with other professionals in the area before frequenting this or any other business. Services: Engine repair, Steering/Suspension, Battery, Oil change, Air conditioning, Check engine light diagnostic
Justin Galvin on Google
tatiana engineer on Google
Not trusty people. Cheat every step they make.
*************************************
Just the update to a response from the owner: ".... we have never worked on you car before and do not know you." Yes you did. It was over a month ago. Get your memory and paperwork straight before responding back. Service: Tyres
Overall Rating
Overall Rating
( 53 Reviews )Write a Review
Auto Repair Shop Near Me in Pepperell, MA
Auto Clinic
Pepperell, MA 01463
978-433-8200 ( 108 Reviews )
R.H. Willson Inc.
Pepperell, MA 01463
978-433-2503 ( 81 Reviews )
Your Home Auto Service
Pepperell, MA 01463
(978) 433-2838 ( 0 Reviews )
Odds and Ends Automotive
Pepperell, MA 01463
(508) 433-0537 ( 0 Reviews )
Murphy Motorsports
Pepperell, MA 01463
978-424-1428 ( 0 Reviews )
AJ Auto Repair
Pepperell, MA 01463
978-433-2886 ( 0 Reviews )
Conway Service and Sales
Pepperell, MA 01463
(978) 433-6311 ( 9 Reviews )
Mastertech Automotive Services
Pepperell, MA 01463
(978) 433-6491 ( 15 Reviews )