Kaplansky Insurance - Needham
-
10 Kearney Rd
, Suite 200
Needham, MA 02494 - (781) 453-2552
Hours
Chamber Rating
-
Phil Glantz
Very helpful. Very good communications. Could be a little faster returning voice mails and acting on customer needs but overall very good.
Dec 31st, 2021 -
becky dupiton
May 28th, 2021 -
Clarence Audate
10/10
Apr 15th, 2020 -
L B
Lisha Bian
Dec 28th, 2019 -
AMR Lifestyle
I was put under a very difficult sitaution by an employee of kaplansky insurance. I worked with them and always paid on time and never had issues. I paid the insurance monthly however BOA sent a single payment a few days later and i then recveive a cancellation notice. When I called my agent Rick Rosenfield to my surpreise he was very uncooperative and failed to properly protect my situation by not intervening and by causing me to have my insurance cancelled. The insurance was paid and they actually have my money however they still cancelled it. When i called the carrier they said to reach back to my agent who never followed up and simply emailed me that now my oinsurance was cancelled and so be it! Extremely unprofessional behavior! He never followed up nor tried to fix the situation even though I have been a customer fo rmany years AND ALWASY PAID AND PAID ON TIME! . Very bad customer service and very poor management on at least this individual behalf.
Jul 9th, 2020
Contact Info
- (781) 453-2552
- (800) 640-2020
- [email protected]
Questions & Answers
Q What is the phone number for Kaplansky Insurance - Needham?
A The phone number for Kaplansky Insurance - Needham is: (781) 453-2552.
Q Where is Kaplansky Insurance - Needham located?
A Kaplansky Insurance - Needham is located at 10 Kearney Rd, Suite 200, Needham, MA 02494
Q What is the internet address for Kaplansky Insurance - Needham?
A The website (URL) for Kaplansky Insurance - Needham is: https://kaplansky.com/
Q What days are Kaplansky Insurance - Needham open?
A Kaplansky Insurance - Needham is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Q How is Kaplansky Insurance - Needham rated?
A Kaplansky Insurance - Needham has a 4.1 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
Kaplansky Insurance - Needham
Overall Rating
Overall Rating
( 18 Reviews )Phil Glantz on Google
Very helpful. Very good communications. Could be a little faster returning voice mails and acting on customer needs but overall very good.
becky dupiton on Google
Clarence Audate on Google
10/10
L B on Google
Lisha Bian
AMR Lifestyle on Google
I was put under a very difficult sitaution by an employee of kaplansky insurance. I worked with them and always paid on time and never had issues. I paid the insurance monthly however BOA sent a single payment a few days later and i then recveive a cancellation notice. When I called my agent Rick Rosenfield to my surpreise he was very uncooperative and failed to properly protect my situation by not intervening and by causing me to have my insurance cancelled. The insurance was paid and they actually have my money however they still cancelled it. When i called the carrier they said to reach back to my agent who never followed up and simply emailed me that now my oinsurance was cancelled and so be it!
Extremely unprofessional behavior!
He never followed up nor tried to fix the situation even though I have been a customer fo rmany years AND ALWASY PAID AND PAID ON TIME! . Very bad customer service and very poor management on at least this individual behalf.
Overall Rating
Overall Rating
( 18 Reviews )Write a Review
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