Hingham Square Flowers

I've tried twice now to give Hingham Square Flowers a shot and have finally decided I will no longer use them. First instance, purchased expensive flowers that were supposed to be bright saturated colors to cheer up my sister - we received a completely different looking bouquet. Called and spoke to the manager (owner?) She said she would replace and deliver them. Ok fine problem solve. Second instance, we ordered flowers for Valentine's Day. When they were delivered my mother wasn't home but via her Ring doorbell, told the driver just to leave them on the porch. The driver insisted it was too cold to leave outside so my mom said to just deliver them to a neighbor and she'd pick them up when she was home. The delivery driver gave them to a "neighbor" WHO DIDN'T EVEN LIVE ON THE STREET. We called several times and even tried to stop in the shop to figure out what happened. Finally called and just got a refund. It's such a shame because it would be nice to have a flower shop that isn't crazy expensive like Winston's but the quality and customer service is a joke. Honestly you'd be better calling 1-800-flowers instead..
Mar 23rd, 2020

I called because I needed a dozen roses delivered for my gf's birthday. She works across the street from the shop so Kim was nice enough not to charge me for shipping. She even went above and beyond and also got her a box of chocolates. If I could rate more than 5 stars I would. Highly professional service and super punctual.
Jul 2nd, 2019

Disappointing Mother’s Day bouquet, the roses were all opened up and on their way out on delivery day, paired with...hydrangea (odd choice), and in a clunky round green vase. That’s right, green. I called to ask for an explanation and a replacement or refund, and the owner hung up on me. I had used them for years. Not recommended.
May 16th, 2019

Very unprofessional shop!
Apr 28th, 2019

Nov 17th, 2018