Valley Medical Group
-
70 Main St
Northampton, MA 01062 - 413-586-8400
Hours
Chamber Rating
-
Austin Shepard
I have had horrible experiences with them the past few months.
Apr 3rd, 2024 -
Dark Pixie
Primary care needs to be more attentive but the OBGYN here is the best Ive been to (across multiple states). She does not rush you out and takes the time to explain your care in detail.
Apr 1st, 2024 -
Alison Cunningham
My Nurse practitioner is great
Mar 28th, 2024 -
Chris Hamel
If I could give less than 1 star I would. The best description of this group is utterly inane. I tried scheduling a first appointment with them and the soonest appointment they had was nearly 10 months away, which I accepted. There was a doctor I wanted to see, and they said we'll put you on the schedule with a different doctor but that I could keep trying to request the one I wanted as they were just beginning to see patients. I called three times throughout those ten months to do so, but ultimately they just said that doctor was unavailable. Then the doctor they set me up with left, so I tried again to get the doctor I wanted. Nope. There was even an open slot for the doctor I wanted, I signed up through the portal, they rejected it. They changed my appointment date three times, and finally I had an intake appointment with a temporary doctor who was going to be substituting on that one day. Not ideal, but I figured its better than nothing. I showed up 15 minutes late on my appointment date because of a work schedule conflict. 15 minutes, thats all. They told me I couldn't be seen for my physical because I was 15 minutes late. The best they could do was a few minutes conversation with the substitute doctor who wasn't even going to be my doctor. What is this place????? I do NOT reccomend.
Feb 29th, 2024 -
Roscoe Allen
Just had the worst Dr.s appointment experience of my life with Dr. Johnson. I was interrupted several times when trying to explain my condition, and how I had been following the directions I was given at a previous appointment with no sign of improvement. Other than her utter lack of patience, she was far less than gentle when accessing the area of concern, which was clearly very sensitive. After telling her that I could not afford to see another expensive specialist again she got frustrated and scribbled that referral out on her paper and left without clearly telling me whether or not she would be back with the other referral I had asked for. After waiting 30 minutes in the room to receive the referral I had originally came in for, I decided to walk out to the lobby which was in the process of closing. They were clearly surprised to see a patient still in the building. The receptionist was helpful and looked into the referral, which was never put in by Dr. Johnson.
Dec 26th, 2023
Contact Info
- 413-586-8400
Questions & Answers
Q What is the phone number for Valley Medical Group?
A The phone number for Valley Medical Group is: 413-586-8400.
Q Where is Valley Medical Group located?
A Valley Medical Group is located at 70 Main St, Northampton, MA 01062
Q What is the internet address for Valley Medical Group?
A The website (URL) for Valley Medical Group is: http://www.vmgma.com/
Q How big is Valley Medical Group?
A Valley Medical Group employs approximately 2-5 people.
Q Is there a key contact at Valley Medical Group?
A You can contact Ronald Kelter at 413-586-8400.
Q What days are Valley Medical Group open?
A Valley Medical Group is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Valley Medical Group rated?
A Valley Medical Group has a 2.7 Star Rating from 60 reviewers.
Ratings and Reviews
Valley Medical Group
Overall Rating
Overall Rating
( 60 Reviews )Austin Shepard on Google
I have had horrible experiences with them the past few months.
Dark Pixie on Google
Primary care needs to be more attentive but the OBGYN here is the best Ive been to (across multiple states). She does not rush you out and takes the time to explain your care in detail.
Alison Cunningham on Google
My Nurse practitioner is great
Chris Hamel on Google
If I could give less than 1 star I would. The best description of this group is utterly inane. I tried scheduling a first appointment with them and the soonest appointment they had was nearly 10 months away, which I accepted. There was a doctor I wanted to see, and they said we'll put you on the schedule with a different doctor but that I could keep trying to request the one I wanted as they were just beginning to see patients. I called three times throughout those ten months to do so, but ultimately they just said that doctor was unavailable. Then the doctor they set me up with left, so I tried again to get the doctor I wanted. Nope. There was even an open slot for the doctor I wanted, I signed up through the portal, they rejected it. They changed my appointment date three times, and finally I had an intake appointment with a temporary doctor who was going to be substituting on that one day. Not ideal, but I figured its better than nothing. I showed up 15 minutes late on my appointment date because of a work schedule conflict. 15 minutes, thats all. They told me I couldn't be seen for my physical because I was 15 minutes late. The best they could do was a few minutes conversation with the substitute doctor who wasn't even going to be my doctor. What is this place????? I do NOT reccomend.
Roscoe Allen on Google
Just had the worst Dr.s appointment experience of my life with Dr. Johnson. I was interrupted several times when trying to explain my condition, and how I had been following the directions I was given at a previous appointment with no sign of improvement. Other than her utter lack of patience, she was far less than gentle when accessing the area of concern, which was clearly very sensitive. After telling her that I could not afford to see another expensive specialist again she got frustrated and scribbled that referral out on her paper and left without clearly telling me whether or not she would be back with the other referral I had asked for. After waiting 30 minutes in the room to receive the referral I had originally came in for, I decided to walk out to the lobby which was in the process of closing. They were clearly surprised to see a patient still in the building. The receptionist was helpful and looked into the referral, which was never put in by Dr. Johnson.
Overall Rating
Overall Rating
( 60 Reviews )Write a Review
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