Tax Credit Asset Management
-
30 Federal St
Boston, MA 02110 - (617) 542-1200
Chamber Rating
-
Mafe Jackson
Unfortunately, DHCD re-assigned my HPAP loan to this company during the summer in 2020. My first payment was due on 07/01 which I paid on time. I subsequently paid my monthly payments on the following dates: 08/05, 09/01, 10/05. Since August the monthly bill states that I am 30 days late. How is is possible if I just paid the first month? So, I called them on August and they said there was a billing error and it will be resolved on September's bill. As you can imagine, It happened again in September, so I called again and they said that it was fixed. October is here, same issue and they charged me a late fee which was deducted from the additional principal amount that I included in my payment. Today, October 29, I called again and I received the same answer " I don't know why this is happening but we can't fix it in customer care and I don't have any other number to transfer you". What's the point of having customer service if they can't fix billing issues. There is not billing department or manager to take care of this billing issue. In the meantime, I do not know if they have reported me and my credit is affected. Horrible services and I still do not know what to do! So frustrating.
Dec 7th, 2019 -
James Perez
Oct 2nd, 2019 -
Terry Mudge
I did some tree work on a property that they are in charge of, several weeks ago, and never got paid.
May 14th, 2018
Contact Info
- (617) 542-1200
Products
- REAL ESTATE
Services
- ASSET MANAGEMENT
- ESTATE PLANNING
- ONLINE SERVICES
Questions & Answers
Q What is the phone number for Tax Credit Asset Management?
A The phone number for Tax Credit Asset Management is: (617) 542-1200.
Q Where is Tax Credit Asset Management located?
A Tax Credit Asset Management is located at 30 Federal St, Boston, MA 02110
Q What is the internet address for Tax Credit Asset Management?
A The website (URL) for Tax Credit Asset Management is: http://TCAMRE.COM|TAXCREDITAM.COM
Q How big is Tax Credit Asset Management?
A Tax Credit Asset Management employs approximately 2-5 people.
Q Is there a key contact at Tax Credit Asset Management?
A You can contact Jenny Netzer at (617) 542-1200.
Q How is Tax Credit Asset Management rated?
A Tax Credit Asset Management has a 2.3 Star Rating from 3 reviewers.
Ratings and Reviews
Tax Credit Asset Management
Overall Rating
Overall Rating
( 3 Reviews )Mafe Jackson on Google
Unfortunately, DHCD re-assigned my HPAP loan to this company during the summer in 2020. My first payment was due on 07/01 which I paid on time. I subsequently paid my monthly payments on the following dates: 08/05, 09/01, 10/05. Since August the monthly bill states that I am 30 days late. How is is possible if I just paid the first month? So, I called them on August and they said there was a billing error and it will be resolved on September's bill. As you can imagine, It happened again in September, so I called again and they said that it was fixed. October is here, same issue and they charged me a late fee which was deducted from the additional principal amount that I included in my payment. Today, October 29, I called again and I received the same answer " I don't know why this is happening but we can't fix it in customer care and I don't have any other number to transfer you". What's the point of having customer service if they can't fix billing issues. There is not billing department or manager to take care of this billing issue. In the meantime, I do not know if they have reported me and my credit is affected. Horrible services and I still do not know what to do! So frustrating.
James Perez on Google
Terry Mudge on Google
I did some tree work on a property that they are in charge of, several weeks ago, and never got paid.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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