Starbucks
-
165 Newbury St
Boston, MA 02116 - (617) 536-5282
Chamber Rating
-
Manuel Gomes Pereira
Oct 13th, 2020 -
Elizabeth Stefani
I have never given a bad review on Google or for Starbucks, but I wanted to share now. I believe customer service is important, especially feedback. This Starbucks is absolutely awful. I just moved here and I work nearby. Its a great location to grab coffee before heading into work. However, the staff is terrible. Over the last several weeks, I have seen them make my own coffee wrong as well as others. I noticed my coffee was lighter than normal today because they didnt even fill my coffee to the top this morning. The rep said it was because there was more foam than usual and he then asked me if I wanted it redone? Is that even a question???? If I pay for a grande cup of coffee, I want a grande amount in my cup. Ill be going to a different location from now on because this one is a waste of my time! I strongly suggest Starbucks corporate stop by to teach them customer service skills as well as how to make drinks properly.
Nov 25th, 2019 -
Ryan Hong
Will be Closed Soon
Oct 26th, 2019 -
Shemiramoth Gathii
Sep 29th, 2019 -
Paul Furlow
No hot coffee. Noone really cared. Slow to brew. Made it seem like the customer's fault.
Aug 18th, 2019
Questions & Answers
Q What is the phone number for Starbucks?
A The phone number for Starbucks is: (617) 536-5282.
Q Where is Starbucks located?
A Starbucks is located at 165 Newbury St, Boston, MA 02116
Q What is the internet address for Starbucks?
A The website (URL) for Starbucks is: http://starbucks.com/store/8796
Q How is Starbucks rated?
A Starbucks has a 3.7 Star Rating from 176 reviewers.
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Ratings and Reviews
Starbucks
Overall Rating
Overall Rating
( 176 Reviews )Manuel Gomes Pereira on Google
Elizabeth Stefani on Google
I have never given a bad review on Google or for Starbucks, but I wanted to share now. I believe customer service is important, especially feedback. This Starbucks is absolutely awful. I just moved here and I work nearby. Its a great location to grab coffee before heading into work. However, the staff is terrible. Over the last several weeks, I have seen them make my own coffee wrong as well as others. I noticed my coffee was lighter than normal today because they didnt even fill my coffee to the top this morning. The rep said it was because there was more foam than usual and he then asked me if I wanted it redone? Is that even a question???? If I pay for a grande cup of coffee, I want a grande amount in my cup. Ill be going to a different location from
now on because this one is a waste of my time! I strongly suggest Starbucks corporate stop by to teach them customer service skills as well as how to make drinks properly.
Ryan Hong on Google
Will be Closed Soon
Shemiramoth Gathii on Google
Paul Furlow on Google
No hot coffee. Noone really cared. Slow to brew. Made it seem like the customer's fault.
Overall Rating
Overall Rating
( 176 Reviews )Write a Review
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