Dal-Trac Oil

Always very nice people. Delivery arrives when they say it will. Love this company.
Mar 11th, 2023

They have the best prices around and speedy deluvery(usually next day)
Aug 11th, 2020

Have been a customer for over 15 years and have never had a problem. Price is always very fair and their service is exceptional. I was with another oil company before them and was never happy with the price or service. Switching to Dal-Trac was a great decision for me.
Jun 16th, 2020

I am a long term customer and the receptionist was very rude on the phone "whatever it is, it is". Poor customer service.
Dec 25th, 2019

A couple of months ago we ordered oil and never received it. We also didnt have a receipt in our mailbox which is always there. We paid with credit card over the phone so we were concerned about what happened. The lady on the phone was totally unsympathetic to the fact that we spent $300 and received nothing and proceeded to tell us that we need to have our oil gauge looked at because she had an invoice in her system so we DEFINITELY got our oil. She hung up on me three time because I insisted that this couldnt be the case and to check with the driver if he passed by. After hanging up on me three times, she called back to say that she contacted the driver who stated that he delivered the oil to the house next door. I told my husband that we should switch companies and he convinced me to give them a chance because the lady on the phone promised us 100 gallons of free oil for our trouble. When I called to order oil a few weeks later she mysteriously forgot the entire situation and stated that she had no authority to promise that so she wouldnt have said that. To me, it seems like shes calling me a liar. Two days ago I ordered oil and gave my credit card number over the phone. Our oil tank is almost empty (we have been out of town) so I called to make sure they could come the next day which was a Friday. Not only did they not run my card, which I thought was weird, they didnt deliver the oil because they made an error and didnt process the payment. So the driver went home for the weekend and we are stuck waiting for Monday to get oil. I asked them to run my card right away to make sure they charged it and guess what....still no charge on my card so Im assuming that we wont be receiving any oil on Monday. Im seriously disappointed with these people and if we stayed with them after the first debacle its because they have good prices. So the two stars I have are for the prices of the oil. Were definitely looking for a new company after this.
Feb 20th, 2020