Rolls Realty Inc

Jaime from Rolls Realty Inc was rude and unprofessional. I can’t put 0 star for this agency. Very bad experience. I don’t know how they still have a license operate and work with people. They are SCAMMERS!!!
May 11th, 2021

I have been renting in the Boston Area for about 2 years. I was very unlucky to come across this agency. I took over someone else's lease, so I assumed I had certain rights as a new occupant of the place. However, to my surprise, I was told that I had absolutely no rights to demand repairs or whatsoever when I asked them to change the noise fridge running in the property, for the simple reason that I was not in the lease agreement. My bad experience didn't stop there. When I requested to change the smoke alarm because it wasn't functioning properly, a technician came to the property, and saw I had a cat in it. Then, out of the blue, the next day, I got an email from the realtor agent, someone called Diane Gore, to tell me I was in breach of the lease terms. Funny thing is that I didn't have a lease agreement with them because I took over the lease from someone else!  I had no idea there was a "strict no pet policy" in the building, despite the fact everyone else has a pet (cat or dog) there. I told Diane how it was possible that everyone else got a pet there, and I couldn't. She replied they had applied for a permission before moving in and not after. Right, fair enough. However, before I moved in, I was not asked whether I had a pet or not. It was not part of the questionnaire they gave me to fill out. As a consequence, I have been asked to leave the property at the end of the current lease, despite the fact that I have been paying all my rents on time, and having the property spotless. To wrap up, avoid the use of this realtor, very unprofessional, and rude people.
Jun 30th, 2020

Rather shady. Demanded full month's rent as application fee, while refusing to put anything in writing.
Oct 23rd, 2019

Sep 13th, 2019

Oct 28th, 2018