Horizon Services - Air Conditioning, Plumbing & Heating
-
2607 N. Rolling Road
, Suite 201
Windsor Mill, Maryland 21244 - (410) 648-2178
Hours
Chamber Rating
-
Chi- Chi
Jun 15th, 2022 -
Craig Eichler
We were Horizon customers for years. As recent as 2020, we had a whole new system installed in our old house. At that time we would have rated them 5 stars. We purchased our new home in September 2021, and had Horizon come out in October to look over the two units in our new home. One unit had a leak, they filled with freon. In May 2022, Horizon comes out for normal service via our service contract we transferred from our old house. The same unit is in need of freon - we have a leak! Scott comes to our house on May 20th, we agree on new Lennox unit, but have to wait for parts - we understand the impact COVID had on all parts of our lives. So we wait patiently. We finally receive a call, text, and an email stating Horizon will be at our home on June 8 to install our new unit - my wife takes a vacation day. June 8 comes - but Horizon had NOT. We call at 9 AM, customer service says they will call us back. At 9:58 AM they call and tell us the installers are getting our equipment together. From this call no one showed up and no one calls us back!!! Complete failure - nothing at all from Horizon. I call Scott on the 9th - he's mad, and states, "they used your air handler on another job because that job made more profit"!!! That's what he said. Chris Dunn, Scott's boss, never called - in fact no one called. 100% of all out reach was initiated by my wife. Chris has a YouTube video on how to save on your utility bill. Thank god it wasn't on customer service, integrity, or morals - Horizon did not possess them with long term loyal customers. If you have character, integrity, and value humans - do yourself a favor and use a different company. Horizon failed at every level possible. NEVER again will they be used by me, my family, and any of our friends. Epic FAILURE, Horizon, epic! We were Horizon customers for years. As recent as 2020, we had a whole new system installed in our old house. At that time we would have rated them 5 stars. We purchased our new home in September 2021, and had Horizon come out in More
Jun 15th, 2022 -
Nathan R
Excellent communication and our technician went above and beyond our expectations. Service: A/C system repair
Jun 14th, 2022 -
Ray sepulveda
Jun 14th, 2022 -
Cynthia Flohr
First time using Horizon and we were very impressed. Quick to send a technician out even though it was not an emergency. Our technician Shawn was extremely personable, proficient and quick to address the issue and service our equipment. We will happily use Horizon again and refer to our friends and family. Service: A/C system repair
Jun 14th, 2022
About
Horizon Services - Air Conditioning, Plumbing & Heating
For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Maryland neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our team also respects your wallet, with up-front pricing and warranties you can count on. Call today or visit us online to experience top-rated plumbing, heating, and air conditioning by your Horizon Services team.
Services
- Plumbing Repair
- Plumbing Services
- Plumbing
- Water Heater Repair
- Water Heater Installation
- Sump Pump Replacement
- Sump Pump Repair
- Water Line Replacement
- Drain Cleaning
- Air Conditioning Repair
- Air Conditioning Installation
- Air Conditioning
- Furnace Repair
- Heating Repair
- HVAC Repair
- HVAC Services
- HVAC
Brands
- Lennox
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Horizon Services - Air Conditioning, Plumbing & Heating?
A The phone number for Horizon Services - Air Conditioning, Plumbing & Heating is: (410) 648-2178.
Q Where is Horizon Services - Air Conditioning, Plumbing & Heating located?
A Horizon Services - Air Conditioning, Plumbing & Heating is located at 2607 N. Rolling Road, Suite 201, Windsor Mill, Maryland 21244
Q What is the internet address for Horizon Services - Air Conditioning, Plumbing & Heating?
A The website (URL) for Horizon Services - Air Conditioning, Plumbing & Heating is: https://www.horizonservices.com/
Q What days are Horizon Services - Air Conditioning, Plumbing & Heating open?
A Horizon Services - Air Conditioning, Plumbing & Heating is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Horizon Services - Air Conditioning, Plumbing & Heating rated?
A Horizon Services - Air Conditioning, Plumbing & Heating has a 4.7 Star Rating from 1167 reviewers.
Hours
Ratings and Reviews
Horizon Services - Air Conditioning, Plumbing & Heating
Overall Rating
Overall Rating
( 1167 Reviews )Chi- Chi on Google
Craig Eichler on Google
We were Horizon customers for years. As recent as 2020, we had a whole new system installed in our old house. At that time we would have rated them 5 stars. We purchased our new home in September 2021, and had Horizon come out in October to look over the two units in our new home. One unit had a leak, they filled with freon. In May 2022, Horizon comes out for normal service via our service contract we transferred from our old house. The same unit is in need of freon - we have a leak!
Scott comes to our house on May 20th, we agree on new Lennox unit, but have to wait for parts - we understand the impact COVID had on all parts of our lives. So we wait patiently.
We finally receive a call, text, and an email stating Horizon will be at our home on June 8 to install our new unit - my wife takes a vacation day.
June 8 comes - but Horizon had NOT. We call at 9 AM, customer service says they will call us back. At 9:58 AM they call and tell us the installers are getting our equipment together. From this call no one showed up and no one calls us back!!! Complete failure - nothing at all from Horizon. I call Scott on the 9th - he's mad, and states, "they used your air handler on another job because that job made more profit"!!! That's what he said. Chris Dunn, Scott's boss, never called - in fact no one called. 100% of all out reach was initiated by my wife. Chris has a YouTube video on how to save on your utility bill. Thank god it wasn't on customer service, integrity, or morals - Horizon did not possess them with long term loyal customers.
If you have character, integrity, and value humans - do yourself a favor and use a different company. Horizon failed at every level possible.
NEVER again will they be used by me, my family, and any of our friends.
Epic FAILURE, Horizon, epic! We were Horizon customers for years. As recent as 2020, we had a whole new system installed in our old house. At that time we would have rated them 5 stars. We purchased our new home in September 2021, and had Horizon come out in More
Nathan R on Google
Excellent communication and our technician went above and beyond our expectations. Service: A/C system repair
Ray sepulveda on Google
Cynthia Flohr on Google
First time using Horizon and we were very impressed. Quick to send a technician out even though it was not an emergency. Our technician Shawn was extremely personable, proficient and quick to address the issue and service our equipment. We will happily use Horizon again and refer to our friends and family. Service: A/C system repair
Overall Rating
Overall Rating
( 1167 Reviews )Write a Review
HVAC Contractor Near Me in Windsor Mill, MD
Tech24
Windsor Mill, MD 21244
410-400-5000 ( 7 Reviews )
Aegis Mechanical Corporation
Windsor Mill, MD 21244
443-436-6001 ( 3 Reviews )
Weather master heating and cooling
Windsor Mill, MD 21244
240-919-8222 ( 1 Reviews )
Brooks Heating & Cooling
Windsor Mill, MD 21244
(301) 256-2365 ( 0 Reviews )
Horizon Services - Air Conditioning, Plumbing & Heating
Windsor Mill, MD 21244
410-883-7133 ( 2182 Reviews )