Gallagher & Eden

Sep 6th, 2022

After 8 years as a patient I left the practice yesterday because apparently time policies are more important than people!  I also work in healthcare, with patients/children who have epilepsy and the day of my appointment I had a late emergency patient. I busted my butt to get my patient taken care of and to get from Towson to Westminster in time for my appointment, an appointment that THEY rescheduled originally because the hygienist was sick on the day of my original appointment. I called as I was getting off 795 onto 140 to say I was running 15 min late and explained why (child having seizures) and I was told no problem. A few seconds after I hung up they were calling back to ask if I could make it there in the next 2 min, of course the answer was no and I explained again about my patient who was actively seizing when they came into the hospital. I was then told that their  policy is a 10 min window and if I couldn't be there in 2 min even after everything I did to get there (stabilizing my patient and fighting afternoon traffic) they would have to reschedule me, I'm sorry, I find that to be EXTREMELY BAD BUSINESS AND PATIENT CARE when you were with the practice as long as I was. I GUESS I SHOULD'VE LEFT THE CHILD SEIZING ON THE TABLE IN ORDER TO MAKE MY APPOINTMENT ON TIME. Loyalty means nothing to this practice, so just make sure you're on time. There are plenty of dentists to choose from, maybe they should remember that! Show a little humanity and not worry so much about policy!
Oct 25th, 2018

Dr Gallagher's work was impeccable and flawless- I was impressed with the staffs professionalism and competency- I was unable to tell which tooth had the decay once he was finished- if you want dental work that resembles the natural appearance of your tooth- then look no further than Gallagher and Eden--- ask for Dr GallagherSee before, progressing and completion In attached photos -- dental work and filling has come along way.
Feb 2nd, 2018