The UPS Store 6852

I appreciate Sandeep's service this morning. He helped me find the correct zip code of my receiver's address. Very patient and professional.
Nov 6th, 2021

Sep 29th, 2021

I have to say this is the worst UPS store ever. I came in to return an Amazon package, the owner (old Indian dude) told me to take this package to the delivery driver myself. Am I a customer or do I look like I work here. The guy didn't even say thank you, literally gave me an order. DON'T COME HERE.
Sep 24th, 2021

Terrible service. I was returning Amazon items and I was also there before any other customers and 30 minutes before they closed. The clerk was behind on shipping items and I needed a box to return one item that required a box. I informed him that I was willing to pay, but then he started taking other customers that were behind me in line. He was extremely rude, he wouldn’t answer my questions about the box I was supposed to pay for and continued to service other customers. I never write negative reviews, but I think it’s extremely important that when you are in a service type industry that you also provide quality customer service. He was unprofessional and the way he treated me was uncalled for. You aren’t making progress because you decide to skip the current customer in front of you to take care of other customers, you’re essentially slowing down the process. Now you’ve created a negative consumer experience.
Sep 10th, 2021

Jenny was unpleasant; the location was either short on staffing or the team in the back doesn't come out to help each other; packages in the back were disorganized and cluttered resulting in longer wait times. Strongly recommend going to another location.
Aug 3rd, 2021