Thomasville

Terrible customer service at the Rockville location. Ordered a desk over 6 weeks ago and was just calling to get an update on status as it was expected to have already arrived in store. Person answering phone was really rude. Said "has it been 6-8 weeks? no" then hung up phone before I even could get a word out or give him my order number. The only reason I am giving 2 stars is because I had a great experience ordering furniture from the Alexandria location that was to be delivered to the Rockville location. As a new home owner in the area, I will continue using Bassett as their level of customer service and furniture buying experience was a million times better.
Aug 27th, 2018

Going out of business sale was the same prices as normal.
Jul 8th, 2018

May 13th, 2018

They're running a going out of business same. Went in on a Saturday morning about 11am. No one else was in the store except a person sitting at the desk in front. She barely looked up to greet me. I walked around the store laughing at the prices on the sale tags. I know Thomasville is a high end brand, but if what I saw were sale prices, I can't even imagine what retail price would be. You could get a pretty decent used car for the price of a table and six chairs.
Mar 22nd, 2018

Chill floor showroom with lots of options to test, but a little on the pricey side
Oct 9th, 2017