The Arc Baltimore

jessica boyd _{on Google}

Oct 17th, 2023

This old evil Nasty lady Name Mary stempler who handles the holiday is rude and very unprofessional and about to be sued for discrimination against a autistic child she took his pictures and threw them in trash because they got the pictures late who does that who take away their Xmas and tell the family they gonna purposely make sure they get denied and when I went to talk to management he said he was busy so he gonna take her word over mine SMH this place need to hire new people who love their job and love children with disabilities i tell you one thing blessings dont come to no one who takes from children happiness

Chelsea Pritchard _{on Google}

Dec 24th, 2023

I recently got custody of my niece who is 5 and she has a sensory disorder falling under the autism spectrum, I applied online as I was referred by a wonderful respectful sweet woman from 211 I received an email from the Director of outreach asking what Im applying for I explained to him my situation and also let him know that I am unaware of how the program works Ive only had my niece for a few months so dealing with this is hard bc its so new to me. This Director had no passion at all and was rude in every email I eventually stopped replying because if this is the type of customer service the ARC has I want no parts of it families are dealing with enough the least you can have is some compassion and explain respectfully when someone is obviously telling you they dont know and are new to this disability. Completely unprofessional!!!!

Pamela Raley _{on Google}

Oct 13th, 2023

My family and I have never been so disappointed in, Mary stempler in the outreach Dept. And, overseer
Of the, Adopt a Family, program..
We were denied the right to apply this year due us, not turning in photos , on time. What an unfair decision ! Try telling something like this to the autistic, children, in the family!