O'Brien Doors

So sad to say I no longer recommend this business. We’ve used them for years. Our house got struck by lightning 7/10. They were in available until 7/21 (completely fine) I took of work to ensure I’d be here. They called an hour before they were supposed to arrive saying the gentleman’s truck broke down so they wouldn’t make it. Fine. We rescheduled for this Saturday (today) 7/24.. they never showed. The time slot was between 2p-5p we didn’t answer the first phone call at 2:08 because we didn’t realize anyone called. We called back within a half hour just to find out that because we didn’t answer their call and confirm that some one was home they didn’t bother coming….even though our return phone call was well within the time range. The customer service lady wasn’t much help. Our garage door was open, cars were moved so he could be ready to work.. Just another day wasted… there are plenty of places! This one is by far the worst
Aug 2nd, 2021

Very prompt, professional, and knowledgeable.
Oct 14th, 2020

A grand bunch of lads
Apr 2nd, 2020

Just the worst customer service!! If you do use them get the quote on paper and don’t pay a dime more.
Apr 14th, 2019

May 19th, 2018