Rim Doctor

Fantastic work. Quick scheduling and friendly knowledge staff. Will definitely return if needed in the future!!
Apr 7th, 2024

I thought they did a good job until I discovered 2 lug nuts from my car missing thinking I wouldnt notice. Dont bring your car here.
Apr 5th, 2024

My experience was great! They fixed my issue in a timely manner. If I have any other problems with my tires I will be coming here moving forward.
Mar 29th, 2024

The overall repair process was good, great work. However my tire was damaged in the process some how after I picked my rims up. Upon speaking with Melinda who was very helpful. The owner said he couldnt find a use tire in my size, lol. My brother you are not putting a used tires on my classic car. I further advised two the tire is only &100 dollars and Im not trying to con them out of a tire. I just want my damaged tire fixed.?However they did offer me a discount if I came back for work. Please I understand this, there are plenty of repair shops that do this work. I chose to give my business to you.
Mar 17th, 2024

Staff was very nice until I had an issue. All they did is refer to the disclaimer I signed and that they are not liable for anything. I think negligence on the technician should be something that is addressed but according to them the wavier releases all liability regardless of carelessness. First issue I had was the lug bolts were put on near 1600 ft pounds each. FYI the torque spec is 108 ft pounds. I have the high torque Milwaukee and it wouldnt loosen them. I ended up breaking a socket and the joint on a breaker bar to get them off. In addition to that, my wheel bearing dust cover is missing which probably fell off when they removed the wheel. No big deal but when I told them they just referred to the waiver and offered nothing. I would be cautious about going here based on my experience and I did not even have any work done. I just had my wheels checked to see if they were bent. UPDATE: I would like to add the company reached out to me the following day to address the situation. They were able to locate my dust cover in the back and we came to an arrangement to replace the lug bolts. This just shows how one employee can really affect the reputation of the entire business. Im glad management addressed these issues I experienced and offered some type of resolution.
Mar 16th, 2024