Mattress Warehouse Corporate Headquarters

The mattress is wonderful. The local store sales, manager and district manager also wonderful (Jacksonville, NC) The delivery company is absolutely the worse. The drivers don't care. They were not happy they had to remove the old mattresses. They refused to try to fit the new frame into my existing headboard and footboard fram. Then gave me 15 mins to get the headboard and foot board frame out of the room or they were going to leave. Took their phone out of their pocket and aet a timer. Drop the new
Jun 30th, 2023

NEVER EVER BUY FROM MATTRESS WAREHOUSE! Any of them. You purchase a warrantee with your mattress/bed lift for 10 years. The outsourced company for that warranty is amazing. Mattress warehouse has taken A MONTH to replace my bed lift, even after the insurance confirmed their part. Mattress warehouse corporate is absolutely useless and they ignore you completely when its their turn to send a tech to your home to replace it. Insurance confirmed all paperwork was sent over April 17, its may 6 and we were told we are waiting for mattress warehouse corporate to give us a call to schedule a date to replace our lift. We cal daily and we are nothing but brushed off and ignored. Ive spent 3k at this place. STAY AWAY GO TO ANOTHER MATTRESS PLACE
May 6th, 2023

I made a purchase at mattress warehouse 1 week ago. I canceled the item 5 times. They tried to still deliver after disregarding the canceled order. Then I finally reached someone. I get a email they are looking at my case. I still haven't received a refund. I will never order from them again. They are unprofessional with returning customers money. Just letting someone know so it won't happen to anyone else.
Feb 7th, 2023

Feb 2nd, 2023

Wife and I were in dire need of a new mattress so we traveled to the corporate store with the hopes of getting to try a bigger selection than what you normally find. We weren't disappointed with the selection and was thrilled with the service. The staff made calls and researched the best deal for our dream bed within our budget. Referring all of my friends to this location specifically.
Oct 26th, 2022