Bright Now! Dental

Donald Jenkins _{on Google}

Apr 3rd, 2024

I have been going to Bright Now! Dental & Orthodontics for many, many years. Dr. Mazin is my dentist, and he is one of the best doctors I have ever had. I highly recommend him to take care of your teeth. Alexa does super gentle cleaning prior to seeing Dr. Mazin.

Kate K _{on Google}

Mar 23rd, 2024

Beware! They change the billing codes after you get out of the office and you might end up paying more money than what you were initially told. I was a patient there about a year ago. I had to get my top wisdom teeth removed. While there I gave my insurance card, received the quote and paid for everything there out of pocket for what I was told insurance would not cover. The day after the surgery I received a call from their office who told me they did not put the correct codes for what I paid and that I actually owed more money. So the day after surgery I am paying additional money because of their error. I paid It over the phone. 6 months down the road I start receiving calls because apparently they had been trying to reach me through mail but put my address wrong in the system. However, now I'm supposed to have been getting a bill from them saying I owe more money again, another $135 because insurance didn't cover everything that they submitted after changing the code even though I had already paid what they told me I would need to pay out of pocket the day after surgery. I explained to them that I don't understand how I am owing even more money when I have already paid twice to cover my portion and should not be made to pay more because of their error. It took forever to receive an itemized billing statement that still was confusing as to why I owed more money. Eventually I admit I did give up on taking their calls because I couldn't never get enyone on the phone when I called back because they always called while at work and no one seemed to be able to actually answer my questions and i refused to pay until my questions were actually answered. Now they are sending my "debt" that they created due to their error to collections and I guess I need to pay it to avoid this from happening. Long story short, just find another dentist this experience was absolutely ridiculous. Avoid the headache and financial issues if you can

Kether Darshan _{on Google}

Mar 6th, 2024

They have cancelled on us 3 times all at the last minute. They are crazy slow once youre there so you need to take extra time off from work. And they never answer the phone when you call. Overall experience has been very poor. We will definitely be looking for a new dentist!

Mike Yoho _{on Google}

Feb 7th, 2024

Excellent!