Medstar Corporate Headquarters

Nice building convenient
Sep 20th, 2020

Nov 26th, 2018

Nice and clean building
May 21st, 2018

Wow! this review is not for the corporate headquarters, this is for the location in Bel air South. My wife went in for a follow up appointment and we happened to switch insurance at the beginning of the month. My wife presented the card and the lady at the desk stated she had never seen that card before, and that they could not see her because she has insurance that they have never seen. My wife then said she would pay out of pocket since she found a babysitter for our 3 children. At that time the lady said they take Medicare and other lower end insurance, they just have never seen that insurance so she cant be seen. She left upset and the lady that spoke with her did not care. Then we called our insurance company to get them to preauthorize a follow up visit, keep in mind this isnt surgery, its a freaking follow up visit, and they hung up on our insurance company. The level of service at Medstar in Bel Air, MD has got to be the worst service we have received in a medical facility. There are many options when it comes to medical service, I would recommend to never go to Medstar.
Jun 10th, 2019