The Elms at Clarksburg Village

This should be called The Elms at Clarksburg Zoo. If you're ok with loud unexpected unnecessary noise over your head then this is the place to be. The walls are paper thin and when you can hear the neighbor snoring that's a problem. I've been dealing with this situation from the time I moved in here and you would think with all the complaints they would be more strict with this situation especially since they don't live here and have to deal with it. This is an apartment building, not a park. From day one three different tenants lived above me and all three families were noisy with no consideration at all and to make matters worse when they know you have a problem with it they will make your life a living HELL because they know have more control. There's no one over their head so they don't care and the management going to keep losing tenants because they don't care. They respond to these reviews like something gonna change but if you read the reviews a lot of the complaints are similar in different months or years so are they really trying to do something about it? I asked to switch to a better quieter unit and was told I had to pay a fee. I've been paying to live in hell all this time and now I have to pay a fee to get the peace I should've gotten since the day they got my rent. Maybe if they be serious about giving out violations maybe then these tenants would start having consideration for others because they are not the only ones who live here. Large families should be on ground level or a house period.
Mar 6th, 2024

Lol 3k a month for roach infested apartment with shaky stairs. Only thing good about this place is the convenience. The apt itself is decent as well but Im not paying 3k for roaches
Feb 25th, 2024

We lived here since May 2016 in a 2 bedroom apartment with sunroom, and recently upgraded to a 3 bedroom loft apartment. Arva helped us with the process of the leasing and made sure the apartment was ready for us to move in. The 3 bedroom apartment with loft is so beautiful and spacious! There were very minor things that needed fixing, but they were quickly fixed by the community's amazing maintenance team. Our apartment was newly painted and looks amazing considering the complex was built 8 years ago. Great community with lots of amenities. Overall our experience has been awesome, even though moving can be stressful! Thank you Arva and everyone else at the Elms at Clarksburg Village for making us feel at home, especially during a time that can be difficult!
Dec 18th, 2023

Yesenia was extremely helpful & had great communication during our application process!
Jul 18th, 2023

The best perk about living here is the convenience to stores and some local restaurants. Its the perfect location and close to schools! Also, the building/area I live in is quiet, neighbors seem to be friendly and theres no known crime Ive experienced. Other than that I feel my experience as a tenant hasnt been the best. Honestly, a colleague of mine mentioned she moved out because of communication and cleanliness of community, however, the convenience of location was something that was important, so I thought Id give it a try! A lot of times when I call the office, no one is knowledgeable, or the phone continues to ring without an answer. If you email, good luck with getting a timely response! Trash overload has been a little better since my first year living here but when its not monitored regularly, it makes the community look messy, especially in main areas by the pool/ Amazon hub.
Sep 21st, 2023