Budget Truck Rental

Jan 15th, 2020

DO NOT DO BUISNESS WITH THIS LOCATION OR BUDGET COMPANY ...I wish I can give negative stars. Cost me an unbelievable amount of money. I reserved a truck on oct. 4th 2018 to pick up on sunday the 6th in the morning to move my home. When I arrived the location was closed even though it stated that it was open on every site. I called customer service and there advice was to wait until someone got there I WAITED FOR 1 HOUR AND NO ONE ARRIVED!! WHEN I CALLED BACK TO SPEAK TO AN INVENTORY MANAGER [TED I BELIEVE] HIS ADVICE WAS FOR ME TO CANCEL MY RESERVATION AND GO TO UHAUL. I HATE THEM FOR THIS HAD TO REARRANGE MY WHOLE MOVE ON A SUNDAY MORNING. ONE OF THE MOST STRESSFUL SITUATIONS I OCCURRED IN MY LIFE.
Dec 18th, 2019

Pick up your truck at another location not here. I had reservation at 8:30 am. One day earlier, I called them to verify the time. When I went there to pick up my truck, I had to wait more than 2 hours. He showed up with no excuse!!!
Nov 3rd, 2019

Would give zero stars if possible. Do NOT rely on these people. Avoid at all costs. Worst customer service experience of my life, hands down.
Sep 11th, 2019

DO NOT RENT FROM HERE, YOU WILL BE BURNED, I PROMISE! I normally never go out of my way to write a bad review, but this deserves it. Confirmed my truck online, showed up and he said "I don't have your truck." Guy was a total jerk. Said I shouldn't have moved at the end of the month because everyone else moves then and that its my fault for not knowing that... My fault that I bought and paid for a truck online and then show up to get it and then its not there? The bigger problem is that because they didn't provide me with a truck, I couldn't get one and have to change my flight out because I have to move a week later because of this jerk. THEY WILL MESS UP YOUR MOVING PLANS, I PROMISE! DO NOT RENT. YOU WILL BE BURNED!!!!!!!
Dec 31st, 2018