API Auto Repair

You are the best in Harford County!! Oil and wipers. The best!!!
Apr 4th, 2024

Service & communication was Great, service manager called me about each issue that was wrong with the VW Beetle & had a price ready & willing to fix it. Great Experience. I will pass this experience along to others. Services: General repairs & maintenance, Auto engine diagnostic, Vehicle safety inspection, Brake service & repair, Oil change
Apr 1st, 2024

Audi A5 vehicle. Went in to have my oil changed, I specifically asked if they did Audi's and assured they do. When I picked up the car, just as someone else mentioned it smelled like cigarette smoke and I do not smoke. The next day while driving the engine splash pan came undone. I had to rush to a local Audi dealer and then pay to have it screwed back on (the experience was much worse but for the sake of time I will leave out the details). I went back to API the next day and yes, they reimbursed me for exactly what I paid to get the splash shield screwed back on ($70.00) but Rick the owner never called to apologize and I felt at a minimum they should have reimbursed for the entire oil change as I went through hell and missed an important dinner engagement dealing with all of this, not to mention having to go to API a total of three times. I will say Carrie at the front desk was very empathetic and said "That is oil change 101 and should not have happened", which is great but there should be greater accountability with smoking and laziness of not screwing in the splash shield.
Mar 23rd, 2024

I would recommend everyone to API! Very easy to work with
Mar 18th, 2024

Feb 27th, 2024