Thai Restaurant
-
3316 Greenmount Ave
Baltimore, MD 21218 - 410-889-6003
Hours
Chamber Rating
-
Colin Drane
Best Thai around
Jun 9th, 2023 -
(Translated by Google) excellent (Original)
Jun 9th, 2023 -
Omolola Festus-Adedayo
Cute intimate restaurant.
Jun 8th, 2023 -
Deborah Campbell
Jun 6th, 2023 -
Radames JB Cordero
Disappointing Customer Experience. I had been a regular customer at this Thai restaurant for quite some time, as they are conveniently located just six blocks away from my home. However, my recent experience has left me deeply disappointed and compelled to share my thoughts. I was patiently waiting outside the restaurant on a Sunday evening. Although their opening time was listed as 4:30 pm, they opened their doors at 4:40 pm instead. While a slight delay is understandable, it would have been courteous to communicate the delay or apologize for any inconvenience caused. Nevertheless, I brushed it off and proceeded inside. Upon entering, I greeted the owner with a friendly "hello" and inquired about whether they were officially open for indoor dining. Unfortunately, the owner's response lacked any semblance of warmth or hospitality. Instead of acknowledging my presence, he bluntly stated that if they weren't open, they wouldn't have opened their doors in the first place. I was taken aback by his curt reply, as I was simply seeking a welcoming response. In a respectful manner, I shared with him that the reason for my inquiry was because he had seen me waiting outside and had not welcomed me. To my surprise, he nonchalantly responded that he doesn't talk to strangers and he doesn't care. I tried explaining that I was a potential customer, having enjoyed dinner at their establishment on numerous occasions before. Regrettably, his response remained unchanged, with him reiterating that he didn't care. This interaction left me deeply disheartened. It's unfortunate that the owner displayed such a lack of courtesy, disrespect, and indifference towards me as a customer. Despite my appreciation for the cooking of their chef, I cannot overlook the poor customer experience I encountered today. As a result, I have decided to no longer patronize this restaurant. It is my hope that the owner recognizes the importance of treating all customers with respect and kindness (regardless of their ethnicity), as these qualities greatly contribute to a positive dining experience. The overall experience and treatment I received were simply unacceptable. Reading the other comments, I noticed the owner have a precedent of mistreatment, disrespect, and indifference towards some customers.
Jun 3rd, 2023
Contact Info
- 410-889-6003
- (410) 889-6003
Questions & Answers
Q What is the phone number for Thai Restaurant?
A The phone number for Thai Restaurant is: 410-889-6003.
Q Where is Thai Restaurant located?
A Thai Restaurant is located at 3316 Greenmount Ave, Baltimore, MD 21218
Q How big is Thai Restaurant?
A Thai Restaurant employs approximately 6-10 people.
Q Is there a key contact at Thai Restaurant?
A You can contact J Mettawitare at 410-889-6003.
Q What days are Thai Restaurant open?
A Thai Restaurant is open:
Wednesday: 11:30 AM - 3:00 PM
Thursday: 11:30 AM - 3:00 PM
Friday: 11:30 AM - 3:00 PM
Saturday: 11:30 AM - 3:00 PM
Sunday: 4:30 PM - 8:30 PM
Monday: Closed
Tuesday: 11:30 AM - 3:00 PM
Q How is Thai Restaurant rated?
A Thai Restaurant has a 4.6 Star Rating from 290 reviewers.
Hours
Related Categories
Ratings and Reviews
Thai Restaurant
Overall Rating
Overall Rating
( 290 Reviews )Colin Drane on Google
Best Thai around
on Google
(Translated by Google) excellent
(Original)
Omolola Festus-Adedayo on Google
Cute intimate restaurant.
Deborah Campbell on Google
Radames JB Cordero on Google
Disappointing Customer Experience. I had been a regular customer at this Thai restaurant for quite some time, as they are conveniently located just six blocks away from my home. However, my recent experience has left me deeply disappointed and compelled to share my thoughts.
I was patiently waiting outside the restaurant on a Sunday evening. Although their opening time was listed as 4:30 pm, they opened their doors at 4:40 pm instead. While a slight delay is understandable, it would have been courteous to communicate the delay or apologize for any inconvenience caused. Nevertheless, I brushed it off and proceeded inside.
Upon entering, I greeted the owner with a friendly "hello" and inquired about whether they were officially open for indoor dining. Unfortunately, the owner's response lacked any semblance of warmth or hospitality. Instead of acknowledging my presence, he bluntly stated that if they weren't open, they wouldn't have opened their doors in the first place. I was taken aback by his curt reply, as I was simply seeking a welcoming response.
In a respectful manner, I shared with him that the reason for my inquiry was because he had seen me waiting outside and had not welcomed me. To my surprise, he nonchalantly responded that he doesn't talk to strangers and he doesn't care. I tried explaining that I was a potential customer, having enjoyed dinner at their establishment on numerous occasions before. Regrettably, his response remained unchanged, with him reiterating that he didn't care.
This interaction left me deeply disheartened. It's unfortunate that the owner displayed such a lack of courtesy, disrespect, and indifference towards me as a customer. Despite my appreciation for the cooking of their chef, I cannot overlook the poor customer experience I encountered today. As a result, I have decided to no longer patronize this restaurant.
It is my hope that the owner recognizes the importance of treating all customers with respect and kindness (regardless of their ethnicity), as these qualities greatly contribute to a positive dining experience. The overall experience and treatment I received were simply unacceptable.
Reading the other comments, I noticed the owner have a precedent of mistreatment, disrespect, and indifference towards some customers.
Overall Rating
Overall Rating
( 290 Reviews )Write a Review
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